Client Intake Coordinator

JOB DUCK IS HIRING A CLIENT INTAKE COORDINATOR

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

At Job Duck, we are looking for a proactive and people-focused Intake Specialist who enjoys helping others and creating positive first impressions. In this role, you will be the first point of contact for prospective clients, ensuring inquiries are handled professionally, efficiently, and with genuine care. You will play a key role in managing leads, coordinating communications, maintaining accurate records, and supporting daily operations that help the team stay organized and responsive. This opportunity is ideal for someone who is empathetic, detail-oriented, confident communicating with clients, and motivated to make a meaningful impact through exceptional service and follow through.

Schedule:

Monday to Friday from 8:00 AM to 5:00 PM EST (USA)

Your Responsibilities Will Include but Are Not Limited To:

• Serving as the first point of contact for prospective clients via phone, email, and other communication channels
• Processing and following up with leads to ensure timely communication and engagement
• Scheduling appointments and managing calendars as needed
• Closing qualified leads with a strong focus on client conversion rather than simply scheduling appointments
• Answering incoming calls and routing inquiries to the appropriate team members
• Conducting client intake activities and accurately gathering relevant information
• Entering and maintaining client and lead information in Clio Grow
• Supporting social media and marketing initiatives as needed

What We’re Looking For:

• Strong verbal and written communication skills in English and Spanish
• Experience handling inbound and outbound client communications
• Strong organizational and data entry skills
• Experience with Clio Grow and Mailchimp preferred
• Sales experience is a must
• Calendar Management
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1142 USD to 1220 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.