Client Partner

Client Partner We’re looking for a Client Partner to help us build brilliant, long-term relationships with our clients and support them in getting real value from tailored data solutions. This is a great role for someone who enjoys getting under the skin of client challenges, shaping bespoke propositions, and working closely with delivery and technical teams to turn ideas into successful outcomes. You’ll manage a portfolio of client accounts, taking responsibility for day-to-day commercial relationship management, account growth and client satisfaction. Rather than selling a standard SaaS product, this role is all about understanding each client’s priorities and helping shape solutions that are configured around their specific needs, aliged to our best practice approach. What you’ll be doing Managing and growing a defined portfolio of client accounts. Building trusted relationships with stakeholders across client organisations. Understanding client challenges and translating them into clear commercial opportunities. Shaping proposals, pitches and propositions for tailored data solutions. Working closely with delivery, technical and SME teams to support successful client outcomes. Monitoring client satisfaction, relationship health and commercial performance. Supporting account planning, forecasting and wider commercial activity. What we’re looking for Experience in a client-facing commercial, account management, client partner or customer success role. A background in bespoke product, product-enabled services or tailored client solutions. Strong relationship-building skills and confidence working with senior, technical and operational stakeholders. Commercial awareness, with experience supporting account growth, retention, revenue or margin targets. The ability to understand complex client needs and communicate solutions clearly. A collaborative approach, working closely with internal teams to deliver great client outcomes. This role reports to the Client Services Director and would suit someone who enjoys combining relationship management, commercial ownership and problem-solving in a growing technology and data business. About us Seriös Group are a fast-growing UK-based tech start-up specialising in delivery of innovative high quality data solutions. Our mission is to empower organisations to take control of their data, delivering rapid value to enterprise-level clients without compromise, while building a proprietary data platform framework (Seriös ONE) to transform how businesses manage and leverage data. Our dynamic, collaborative team thrives on delivering exceptional results for our clients and driving innovation in the data space. What you’ll get in return Great salary package up to £70,000. Unlimited holidays – we want you to be able to take the time to rest and recharge. Access to Private Medical, Health Cashplan & Income Protection – so you can access help and support whenever you need it. Salary sacrifice pension – to help increase your retirement savings efficiently. Flexible working – with adaptable hours and hybrid working to work around your lifestyle. Enhanced family policies & company sick pay – so you can benefit from extra support during these times of leave. + more is available to view on our dedicated careers site. Department Commercial Locations Newcastle upon Tyne, UK Remote / Hybrid Remote status Hybrid Salary up to £70,000