Client Solutions Manager - Spotify

Are you ready to join our digital revolution journey? At Aleph , we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies. Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels. With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Main Responsibilities: You will be part of the Aleph Czech team, representing several global digital platforms including Spotify, Digital Turbine, WeTransfer, Amazon, Microsoft, Pinterest, Reddit, and X (formerly Twitter). In this role, you will focus on developing and managing paid media business across these platforms. Providing excellent client service for media agencies and direct clients in each stage of the sales process: pre-sales, consulting with campaign set up optimization, analysis and creative review Onboarding new clients & upselling the existing ones Understanding the key customer needs and requirements Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives Ensuring the correct products and services are delivered to customers in a timely manner Serving as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Playing an integral part in generating new sales that will turn into long-lasting relationships Skills & Experience: Media agency background or experience in working with media agencies Experience in running performance campaigns on several platforms such as Facebook, Google and others Basic analytical skills and tools (Excel, Google Sheets, Ads Platforms) Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent organizational skills Efficient communicator internally and externally with excellent communication skills in English and Czech. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is CZK 699,520. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role. Why Join Us? Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities. We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together. #ALEPH