Client Success Executive – Leadership & Personal Development (Remote)

Job Description This is a remote position. Are you a seasoned professional with a passion for building strong client relationships and empowering others with the tools to succeed? We’re seeking a Client Success Executive to lead client engagement initiatives, guide participants through transformational programs, and champion long-term relationships. LiveHappy Initiative is a transformational learning and development company operating in more than 120 countries. Through award-winning programs and proven frameworks, we equip purpose-driven individuals with strategies, resources, and mentorship to align their work with their values and goals. In this role, you’ll have the flexibility to work remotely while making a measurable impact in a results-focused, professional environment. Highlights Impactful Work – Guide clients in applying tools and resources that support their goals. Relationship Building – Develop trusted, long-term partnerships. Flexibility – Work remotely with complete schedule autonomy. Professional Exchange – Share and learn best practices with peers during training calls. Growth Potential – Opportunities to expand your expertise and influence. Key Responsibilities Lead the client success strategy to equip clients with the tools, resources, and guidance needed to achieve strong program outcomes. Build and nurture long-term client relationships, serving as a trusted advisor. Oversee onboarding and engagement processes for new clients. Identify client needs and collaborate with internal teams to recommend tailored solutions. Monitor client progress, gathering feedback to inform continuous improvement. Stay current on industry trends to enhance client engagement strategies. Mentor and support peers by sharing expertise, exchanging experiences, and contributing best practices during scheduled training calls. Requirements 10+ years of professional experience, with 5+ in client success, account management, or relationship-focused leadership roles. Proven ability to manage high-value client relationships and deliver measurable results. Strong interpersonal and consultative communication skills. Experience managing client lifecycle processes and retention strategies. Proficiency in digital tools, CRM systems, and analytics platforms. Experience in purpose-driven, education, or professional services industries is preferred. Based in the U.S. or Canada with reliable internet access. Benefits Benefits Remote work with complete schedule autonomy. Strategic ownership of client success initiatives. Full training is provided to equip you with the tools and systems that support success from day one. Opportunities for professional growth in a results-focused environment. Structured opportunities to share experiences and best practices with peers during training calls. Access to proven frameworks and resources to help you excel. Additional Details Performance-based role — outcomes are directly tied to results achieved. Full-time and part-time opportunities available. Not suitable for students or recent graduates. Open to U.S. & Canadian applicants only.