Clinical Knowledge Delivery Specialist - Atrium Health

Department: 60998 Carolinas Medical Center - ACL NC/GA Laboratories: Enterprise Laboratory Value Based Care Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday - Friday, first shift. Remote position. Some travel may be required. The ideal candidate would have previous experience working with lab data or understanding lab work and procedures. It would also be beneficial for the candidate to have previous experience with creating PowerBi dashboards. Pay Range: $35.50 - $53.25 Major Responsibilities Evaluates laboratory, patient, financial, and quality data to identify trends and insights that improve workflows, support research, inform business decisions, and reduce cost of care Leverages integrated data sources to identify opportunities for improvement, performance gaps, and outcome measures Designs and implements analytical models combining clinical, financial, and claims data to generate actionable metrics Synthesizes complex datasets into meaningful insights to support leadership decision-making and lab stewardship initiatives Develops executive-level dashboards and reporting to support laboratory strategy and performance monitoring Applies technical laboratory knowledge, including test build and clinical utility, within a data-driven environment Participates in assessments, implementations, and educational efforts supporting laboratory operations and data initiatives Utilizes data-driven methodologies to support Clinical Lab 2.0 and value-based care programs Supports enterprise-wide data collection, analysis, and implementation across laboratory operations and ad hoc initiatives Collaborates with service lines, corporate departments, leadership, and laboratory teams across the enterprise Adheres to organizational policies, compliance requirements, and Code of Ethical Conduct Licensure, Registration, and/or Certification Required None Education Bachelor’s degree in Medical Laboratory Science, Healthcare Administration, Business Administration, or related field Work Experience Typically requires 3 or more years of relevant experience, including: Understanding of laboratory workflows, testing knowledge, and diagnostic pathways Experience with data collection, validation, and analysis Familiarity with regulatory standards (e.g., CLIA, CAP, HIPAA) Knowledge, Skills, and Abilities Proficiency in clinical laboratory operations and data analysis tools (e.g., SQL, Excel, Power BI, HL7, Python) Knowledge of LIS and EHR systems Working knowledge of revenue cycle processes, billing, and coding (e.g., CPT, ICD-10) Ability to collaborate with researchers to collect, validate, and de-identify complex datasets Strong communication skills with ability to translate technical concepts to non-technical stakeholders Demonstrated collaboration with physicians and leadership Strong analytical, problem-solving, and critical thinking skills Self-directed with a results-oriented and innovative approach Highly organized, proactive, and adaptable Physical Requirements and Working Conditions Works in a normal office environment May travel across the enterprise as needed Potential exposure to environmental hazards including mechanical, electrical, chemical, infectious agents, and biological materials; appropriate protective measures required Operates standard equipment necessary to perform job responsibilities Preferred Qualifications Certification / Licensure Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certification (ASCP or AMT) Additional certifications in billing and coding, project management, or business analysis preferred Experience Experience with research study processes, IRB protocols, and clinical data validation This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.