Clinical Research Systems Director

Job Title: Clinical Research Systems Director Job Description The Clinical Research Systems Director leads the strategy, implementation, and ongoing optimization of enterprise-wide clinical research systems. This role oversees multiple platforms that support clinical trials, ensures seamless integration between systems, and drives process standardization to enhance efficiency, data quality, and compliance across the research enterprise. Responsibilities Initiate new clinical research systems projects and manage end-to-end implementation and integration processes, including planning, execution, and post-implementation review. Manage resource allocation for system-related projects, ensuring appropriate staffing, timelines, and budgets are aligned with organizational priorities. Lead process mapping and procedure documentation for clinical research systems to standardize workflows and promote operational efficiency. Coordinate and oversee user acceptance testing to validate system functionality, identify issues, and ensure solutions meet stakeholder needs. Develop and distribute system announcements and communications to keep users informed about updates, enhancements, and changes. Serve as lead administrator for the Clinical Trial Management System (CTMS), overseeing the team that creates and monitors user accounts, ensures proper system use, and supports complete and accurate data entry. Provide regular and ad hoc reports from the CTMS to leadership to support decision-making, performance monitoring, and compliance tracking. Oversee the update and enhancement of the CTMS to include a financial module that streamlines pre-award and post-award management activities for clinical trials. Direct and manage the integration of a new subject remuneration system with the CTMS to improve coordinator workflows and reduce duplicative data entry. Serve as lead administrator for the enterprise-wide subject payment system, overseeing the team that creates and monitors user accounts, approves transactions, and ensures adequate card supply for research participants. Act as lead administrator for the Institutional Review Board (IRB) review and submission system, overseeing system upgrades, enhancements, and quality assurance activities. Collaborate with external vendors and internal stakeholders to plan and implement system upgrades and enhancements for the IRB submission platform and other research systems. Liaise and collaborate with cross-functional teams in planning and implementing projects to ensure appropriate development, integration, and support of research systems across the enterprise. Develop written standardized processes and operating procedures for all systems-related activities to promote consistency, compliance, and efficiency. Collaborate in the development, configuration, and support of Epic tools related to the clinical research enterprise across the organization. Provide leadership, guidance, and oversight to clinical research systems project managers, ensuring effective project delivery and professional development. Promote a culture of continuous improvement by identifying opportunities to enhance system functionality, user experience, and operational workflows. Ensure that all systems and processes comply with applicable regulations, institutional policies, and best practices for clinical research. Essential Skills 5–10 years of experience in project management with a strong systems focus, preferably in a clinical research environment. Knowledge of clinical research systems, including Clinical Trial Management Systems (CTMS) and related platforms such as Florence eBinder. Hands-on understanding and experience using CTMS platforms and associated technologies. Experience with clinical trial operations and workflows, including subject remuneration and financial management processes. Familiarity with Epic and its tools related to clinical research. Experience with implementation and integration of clinical research systems, including tools such as OnCore or similar CTMS solutions. Strong background in clinical research and electronic medical record (EMR) environments. Bachelor’s degree required. Demonstrated ability to lead system administration teams and oversee user account management, data quality, and reporting. Proven skills in process mapping, procedure documentation, and development of standardized operating procedures. Strong project management skills, including planning, execution, stakeholder communication, and risk management. Ability to collaborate effectively with cross-functional teams and external vendors. Excellent written and verbal communication skills, with the ability to translate technical concepts into clear guidance for users. Additional Skills & Qualifications Master’s degree preferred. Experience working with Florence eBinder or similar electronic binder systems. Experience with subject payment systems and card-based remuneration solutions. Clinical research and EMR experience strongly preferred. Experience supporting or integrating Epic tools in a research setting. Ability to develop and deliver training and system communications to diverse user groups. Strong analytical and problem-solving skills, with a focus on improving workflows and reducing duplicative data entry. Comfort working in a highly collaborative, enterprise-wide environment with multiple stakeholders and systems. Experience overseeing clinical research systems project managers or similar technical project leadership roles. Work Environment This is a 100% remote position that allows you to manage and support clinical research systems from any suitable location. You will oversee and collaborate with two clinical research systems project managers and work closely with research, IT, and compliance teams across the enterprise. The role is technology-focused, involving regular interaction with CTMS platforms, Epic tools, IRB submission systems, and subject payment solutions. Work is primarily conducted in a professional, virtual environment with standard business hours, with flexibility to coordinate with stakeholders and vendors as needed. Job Type & Location This is a Contract to Hire position based out of Philadelphia, PA. Pay and Benefits The pay range for this position is $60.00 - $65.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 11, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. 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