Cloud Administrator III

We are seeking a proactive and technically skilled Cloud Administrator III to join a global leader in automation systems and solutions. This senior-level role is responsible for administering, securing, and continuously improving the Microsoft 365 and Azure ecosystem while serving as a technical leader for endpoint management, identity services, security operations, and compliance. You'll analyze business requirements, propose solutions, and play a critical role in enabling a secure, productive, and modern employee experience across a hybrid workforce spanning multiple locations. Key Responsibilities Microsoft 365 Platform Administration Administer and support the full Microsoft 365 E5 ecosystem (Exchange Online, Teams, SharePoint Online, OneDrive for Business, collaboration services) Manage licensing, provisioning, service health, and governance Support Teams Voice and collaboration technologies Lead modernization efforts to improve employee productivity and digital workplace experiences Identity & Access Management Administer Microsoft Entra ID and hybrid identity environments Manage Conditional Access policies, authentication methods, MFA, and identity security controls Support full lifecycle management (onboarding, role changes, offboarding, access reviews) Administer security groups, distribution groups, dynamic groups, and guest B2B collaboration Support passwordless initiatives including Windows Hello for Business and modern authentication Endpoint Management & Device Administration Administer Microsoft Intune and Endpoint Manager platforms Design and maintain compliance policies, configuration profiles, security policies, Windows Update rings, and Autopilot deployments Manage Windows 11, Android, iOS, and macOS endpoints throughout their lifecycle Troubleshoot enrollment, compliance, provisioning, application deployment, and endpoint security issues Continuously improve automated provisioning and endpoint lifecycle processes Security Operations & Microsoft Defender Administer Microsoft Defender technologies (Endpoint, Office 365, Identity, Cloud Apps) Investigate and respond to security alerts, incidents, suspicious activity, and endpoint-related risks Participate in vulnerability management and remediation efforts Develop endpoint hardening standards and security baselines Collaborate with IT leadership and security teams to improve organizational security posture Compliance & Microsoft Purview Administration Support and administer Microsoft Purview compliance technologies (sensitivity labels, DLP, retention policies, audit logging, eDiscovery, data classification, Compliance Manager, Insider Risk Management) Support regulatory, audit, and governance initiatives Assist with documentation and evidence collection for compliance programs Help develop scalable processes for protecting company data while maintaining productivity Microsoft Copilot Administration & Adoption Support governance and deployment of Microsoft Copilot technologies Manage licensing, assignment, usage monitoring, and administrative controls Monitor usage trends and recommend optimization strategies Azure Administration Support administration of Microsoft Azure resources (virtual machines, storage accounts, Azure Backup, networking, monitoring) Assist with cloud modernization initiatives and hybrid infrastructure integration Support business continuity and disaster recovery initiatives Infrastructure & Operational Support Serve as an escalation resource for complex Microsoft 365, identity, endpoint, and security issues Collaborate with Systems, Network, AI, and Cybersecurity teams on infrastructure and incident response Support Windows Server environments (Active Directory, Group Policy, DNS, DHCP) Manage Hyper-V administration, business continuity, and disaster recovery Participate in after-hours maintenance as required Lead and coordinate disaster recovery initiatives Automation & Continuous Improvement Develop automation solutions using PowerShell, Microsoft Graph API, Power Platform, and Azure automation Improve onboarding, offboarding, provisioning, patching, reporting, and operational workflows Create and maintain technical documentation, knowledge articles, standards, and procedures Identify opportunities for operational efficiency improvements Mentor support staff and share technical expertise Bachelor's degree in Information Technology, Computer Science, or equivalent work experience Minimum 5 years of progressive IT experience with increasing responsibility for Microsoft technologies Minimum 3 years administering Microsoft 365 in an enterprise or multi-site business environment Strong hands-on experience with: Microsoft 365 administration Microsoft Intune Microsoft Entra ID Microsoft Defender PowerShell automation Windows endpoint management Experience supporting hybrid on-premises and cloud environments Strong troubleshooting methodology and root-cause analysis skills Excellent communication, documentation, and customer service skills Ability to prioritize competing priorities and manage multiple initiatives Ability to work independently while collaborating across IT, cybersecurity, and business teams Preferred Qualifications & Certifications Strong understanding of Microsoft 365 security and compliance best practices Experience with Microsoft Purview administration Experience supporting Microsoft Teams Voice Understanding of modern endpoint management, Autopilot, endpoint security, and device compliance Familiarity with Azure administration, Windows Server, Hyper-V, identity governance, and ITIL service management PowerShell scripting experience (strongly preferred) Experience supporting Microsoft Copilot or AI-enabled productivity platforms Preferred Certifications: MS-102: Microsoft 365 Administrator MD-102: Endpoint Administrator SC-300: Identity and Access Administrator SC-200: Security Operations Analyst AZ-104: Azure Administrator CompTIA Security+ We offer health insurance for contractors Holiday Extra Pay The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs. We prioritize the mental health of our team members and offer mental health days to support their well-being. In addition to the base salary, performance-based incentives are provided. There is an annual review and appraisal process in place. There are ample opportunities for professional growth and advancement within the company.