Cloud Systems & Data Administrator (AWS Infrastructure & RDS Required)

About Us Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founder's expertise and deep community ties have been instrumental in shaping HHN's approach and services. The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well-being. With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person-centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their life's context. This approach stems from our founder's deep understanding of the intricacies of patient care, honed through years of hands-on experience. Today, HHN stands as a vibrant embodiment of community-centric healthcare, continually adapting to meet the changing needs of those we serve. Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founder's vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all. Job Description This is a remote position. Heritage Health Network (HHN) Build the Systems That Power Better Care Join Heritage Health Network as a Cloud Systems & Data Administrator and play a critical role in maintaining and optimizing the technology and data infrastructure that supports our care teams and members. In this role, you will own cloud systems, data integrity, and reporting infrastructure, ensuring our platforms are secure, reliable, and scalable. You’ll work cross-functionally with operations, clinical, billing, and executive leadership to deliver accurate, actionable data that drives decision-making and improves outcomes for the communities we serve. What You’ll Do Manage and optimize cloud infrastructure (AWS, RDS/Aurora), including databases, storage, and system performance Administer and support eClinicalWorks (EHR), ensuring data accuracy, user access, and system integrations Develop and maintain data integrations and automation workflows (APIs, ETL processes, Power Automate) across platforms (eCW, Zoho, RingCentral, etc.) Ensure compliance with HIPAA, HITECH, and data security protocols, maintaining audit readiness Monitor system performance, troubleshoot issues, and resolve user support requests Partner with leadership on data strategy, reporting needs, and system improvements Maintain clear documentation for systems, workflows, and data processes Support system upgrades, implementations, and ongoing optimization projects Requirements What You Bring 3+ years of experience in systems administration, cloud infrastructure, or data analytics (healthcare preferred) Strong experience with AWS (RDS/Aurora), cloud environments, and database management Proficiency in SQL and data integration (ETL) Experience supporting or working with EHR systems (eClinicalWorks preferred) Knowledge of healthcare data, compliance, and security standards (HIPAA/HITECH) Ability to manage multiple systems and translate technical data into business insights Strong problem-solving, organization, and cross-functional collaboration skills Nice to Have Experience with Zoho CRM/ATS, RingCentral, or similar platforms Familiarity with Medi-Cal, CalAIM, or ECM programs Certifications in AWS, cybersecurity, or healthcare IT Experience in startup or high-growth healthcare environments Role Details Work Arrangement: Fully remote Schedule: Monday – Friday, standard business hours (PST) Location Requirement: Must reside in the United States Benefits Benefits Competitive salary (DOE) Medical, dental, and vision insurance Paid time off + holidays Opportunities for growth and advancement Why Join HHN? At Heritage Health Network, you’ll be part of a mission-driven organization transforming care for high-need populations. Your work behind the scenes will directly enable better care delivery, stronger operations, and improved health outcomes. Apply today and help build the systems that power meaningful impact.