Cold Calling Lead Generation (remote BDR)

Company Description Excell BPO, founded in 2023, is a growing business process outsourcing company focused on combining operational excellence with genuine employee satisfaction. The organization is committed to creating a high-energy, supportive environment where team members can thrive, develop new skills, and perform at their best. Excell BPO provides ongoing resources, coaching, and mentorship to help individuals advance their careers while contributing to client success. The company is redefining the BPO industry by prioritizing people first and demonstrating that strong results follow when employees are empowered and valued.
Role Description This is a full-time, remote Cold Calling Lead Generation role (Business Development Representative). The individual in this role will conduct outbound calls to prospective clients, introduce Excell BPO’s services, and qualify leads based on predefined criteria. Day-to-day responsibilities include building and maintaining call lists, following call scripts while adapting to prospect needs, documenting call outcomes in CRM tools, and scheduling follow-up calls or appointments for senior sales team members. The role also involves researching target markets, identifying decision makers, meeting daily and weekly activity targets, and collaborating with the sales team to continuously improve messaging and lead quality. The successful candidate will consistently represent Excell BPO in a professional manner and contribute to a positive, results-oriented remote team culture.
Qualifications

• Strong communication and interpersonal skills, including clear verbal English, active listening, and the ability to build rapport quickly over the phone.
• Proven experience or demonstrated interest in outbound calling, lead generation, telesales, or business development in a BPO or related environment.
• Comfort with using CRM or lead management tools, basic data entry skills, and the ability to maintain accurate records of calls and outcomes.
• Resilience and persistence when handling objections, rejections, and high call volumes, with a focus on meeting or exceeding performance targets.
• Self-motivated and disciplined in a remote work setting, with reliable internet access and a quiet, professional workspace.
• Ability to follow structured call scripts while thinking critically and adapting messaging to different prospect needs and industries.
• Basic understanding of BPO services or willingness to quickly learn service offerings, value propositions, and target market segments.
• High school diploma or equivalent required; additional education or training in sales, marketing, or customer service is an advantage.