Collections Specialist

MPLC is the legal way to show movies and TV in public or commercial spaces across the globe. Our business has been running for 30 years and we are the number one trusted partner to studios and producers for public performance licensing. We work with every major Hollywood studio and hundreds of independents, and we work hard to educate organizations about the importance of respecting copyright. MPLC is a key player in the entertainment and intellectual property ecosystem. Our aim is to allow companies to use great movie and programming content while ensuring that content creators get paid fairly for their work. We are on a truly exciting journey as a company. We’re growing quickly, investing in our teams, and we have bold plans to make 2026 our best year ever. To support our growth, we are hiring a Collections Specialist for our US Collections Team. The role in two bullet points: Manage a portfolio of key client accounts to ensure timely and accurate payments. Support the end-to-end credit control process, including debt collection, invoicing, and client communications. As a Collections Specialist, you’ll be a vital part of our finance team, reporting to the US Collections Manager. You’ll manage payments from both new and renewing clients, making sure reminder letters are sent on time and follow-up calls are made promptly. You’ll issue copy invoices when requested, keep client records accurate and up to date, and schedule follow-up actions for yourself and others in the team. You’ll also handle incoming calls and direct enquiries to the right people. When needed, you’ll support the Client Services Team and ensure all client communication is handled professionally and courteously. You’ll also take on general admin tasks and be ready to help with other responsibilities as they come up. You'll love this role if... You’re detail-oriented, organised, and enjoy working with people. You thrive in a fast-paced environment and take pride in keeping things running smoothly. You’re confident on the phone, comfortable with systems and databases, and always looking for ways to improve how things are done. This role can be fast-paced and occasionally challenging, especially when juggling multiple priorities or handling overdue accounts. You’ll need to stay calm under pressure and communicate clearly and professionally, even when conversations are difficult. If you’re confident in resolving issues and building strong relationships with clients, you’ll thrive here. Salary of $55,000 Remote/Hybrid Working Comprehensive health insurance package (medical, dental, sick pay). 401(k) retirement plan. 15 days paid vacation time.