Collections Specialist

#LI-KH1 #LI-Hybrid Essential Functions and Primary Duties Review aged accounts to resolve with client or fix account in system Resolve a full range of internal and external requests (i.e. discrepancies) Assist with training on subject matter (i.e. commission accounting tasks) Become proficient in the use of commission accounting system and understand the ramifications of data entered and its impact on the financial operations of the company Additional responsibilities as assigned Minimum Qualifications Required High school diploma or GED required Bachelor’s Degree or two years of experience on a specialized subject matter Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Effective customer service skills Proficient use of applicable technology Ability to work in team environment as well as independently Ability to analyze and prioritize multiple responsibilities