Commercial Loan Assistant

Description Position Overview: Provides direct assistance and support to the Commercial Lending Supervisor and Commercial Lending staff. Provides excellent customer service by responding to customer inquiries and requests with a high degree of professionalism, accuracy, and appropriate follow through with Commercial Lending team. Responsibilities/Duties: Provides administrative support to the Commercial Lending Supervisor and Commercial Lending staff by reviewing/completing loan documentation, assisting customers, and performing a variety of administrative tasks. Provides excellent customer service by directly communicating with customers (internal and external) to answer questions and solve concerns as it relates to the commercial lending process. Assists the Commercial Lending Supervisor and Commercial Lending staff with monitoring and closing of commercial applications/renewals. Provides research assistance to the Commercial Lending staff with regards to loan documentation and reporting. Provides assistance in annual review process directly under the guidance of the Commercial Lending Supervisor and Underwriting/Asset Quality Manager. Provides support for all departments requiring information about commercial loans. Provides support for numerous participation programs including VEDA, SBA and FSA, including required servicing and monitoring. Adherence to the Bank Secrecy Act and all other laws and regulations that pertain to the job function. Assumes other responsibilities as assigned. Requirements Knowledge/Skills/Experience Required: Education: High school diploma or equivalent is required. College degree is preferred with concentration in business and/or accounting. Experience: Two years of lending, accounting, and/or general banking background with experience in customer relationship management and a working knowledge of deposit and loan products is preferred. Skills Required: Strong analytical and decision making skills. Strong organizational skills to maintain work in a fast paced environment. Excellent communication skills with a focus on accuracy, clarity, and customer service. Must demonstrate high level of initiative and ownership in completing tasks. Ability to retain and apply various policies/procedures/regulations. Ability to work in a fast paced environment under pressure. Physical Demands/Conditions Required: General Office/Bank Environment with hybrid remote and onsite schedule available Equipment Used: General office/bank equipment. Manuals/charts, loan software system, Fiserv, internet, Outlook, All Microsoft Office products. Hours are 8am- 4:30pm- M-F Peoples Trust Company is an Equal Opportunity Employer - Minorities/Females/Vets/Disabled Paper application forms are also available at each branch location.