Description
Salary Grade : 17
SUMMARY:
The Commercial Loan Supervisor provides daily supervision and oversight of Commercial Loan Specialist team. Supervises the CLS team in preparing and coordinating commercial lending documentation and processing within strict regulatory guidelines. Provides outstanding customer service, collaborates closely with third party vendors (attorneys) and Bank departments such as Loan Servicing, Real Estate Review and Deposit Operations, and participates in commercial lending and bank-wide projects.
ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:
Provides daily supervision and oversight of the Commercial Loan Specialist team.
Holds regular team meetings, develops agenda and coordinates logistics.
Provides training for loan documentation system.
Responsible for any regulatory changes and training and stays abreast of upcoming regulatory changes. Serves as member of loan committee team and works with compliance regarding regulation changes.
Responsible for conducting performance reviews and coaching, training new employees.
Serves as back up to CLS: Provides backup support related to the Commercial Lending function: Commercial mortgages, term loans, lines of credit, commitment letters (with Lender input), loan documentation, customer correspondence, loan advances, faxes, scanning, photocopies of materials, mail screening and processing, purchasing of supplies and monitoring overdrafts for Lender approval.
Maintains various database reports including the financial statement tracking report, pipeline report, UCC tracking, and overdrafts.
Works with Lenders to collect missing loan documentation, follow up on missing items after loan closing and help monitor and collect past due real estate taxes and tax escrow set up.
Serves as a liaison between lenders, customers, and attorneys, appraisers, internal departments, and other parties as necessary when lenders are unavailable or are out of the office. Responds to inquiries within area of authority and resolves problems as appropriate.
Serves as a liaison between lenders and other internal departments such as Loan Servicing, Deposit Operations, and Banking Centers to assist customers functions to help answer customer inquiries and help streamline workflow. Develops strong working relationship with these departments.
Prepares loan documentation for review by the respective lender. Loan documentation includes: Loan notes, mortgages, security agreements, loan agreements, UCCs, borrowing authority, compliance documents, modifications, etc.
Follows strict regulatory guidelines. Remains up-to-date on Bank loan policy and compliance issues.
Assists lenders in processing loans by securing bids for appraisals and other contractual work required through the Real Estate Review department
EDUCATION, CERTIFICATIONS:
Bachelor Degree strongly preferred OR pursuing Bachelor Degree.
Minimum of four years of financial services or office management experience
KNOWLEDGE, SKILLS AND ABILITIES:
Minimum 5 years of experience in commercial lending. Previous management experience preferred.
Understanding of the full cycle of the commercial loan process including lines of credit, term loans, mortgage, of loan documentation,
Strong attention to detail, organizational and communication skills
Ability to work within strict deadlines
Ability to work independently
Must have cyber security awareness to protect the digital environment, the Bank, and customers.
Proficient with Microsoft Office Suite including Excel and Word.
Excellent communication skills, both orally and in writing
Ability to multi-task in a fast-paced environment
COMPETENCIES:
Leadership
Problem Solving
Relationship Building Skills
Proficient Verbal and Written Communication Skills
Critical Thinking Skills
Courage
Technology Savviness/Digital Enthusiast
Financial Comprehension
Adaptability and Flexibility
Eager Learner
Learning Agility
Superior Customer Service