Commercial Operations Analyst

Antenna is the leading provider of data and analytics for subscription media services in the U.S. Antenna's standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are trusted by some of the most recognized and respected brands across media and entertainment sectors. Using a proprietary AI-powered approach, Antenna connects subscription activities with real consumer viewership to provide services, studios, and creators with an unmatched, market-wide view of subscriber behaviors to better understand acquisition, retention, and engagement. We're looking for a Commercial Operations Analyst to take ownership of the day-to-day commercial, reporting, and partnerships operations that keep Antenna running. You will partner directly with the VP Finance to keep contracts moving, reporting accurate, and partnership pipelines on track — absorbing the operational load that currently sits with senior leadership and freeing up that bandwidth for higher-order work. You will work cross-functionally with the sales team on CRM hygiene, with internal team leads on OKR reporting, and with the finance function on invoicing and collections. As you build context in the seat, you will shift from executing defined processes to designing the systems behind them, with broad exposure to how a scaling data business actually runs. We care more about how you think and operate than where you've worked or how many years you've been working. Strong candidates may come from operations, finance, consulting, project management, executive support, paralegal work, or adjacent fields. If you've been the connective tissue on a team — the person who keeps the trains running — we want to hear from you. You will report to the VP, Finance. Antenna is a remote-first company, and we are looking for candidates who can work during US business hours. Preferably, you should be based in a US time zone (Eastern, Central, Mountain, or Pacific). You will report to the VP, Finance. What You’ll Do Own the SOW and contract workflow end-to-end — drafting from templates, routing for signature, tracking execution, and filing executed documents Manage HubSpot as the system of record, holding the sales team accountable to CRM hygiene and consistent activity logging Issue invoices on time, maintain vendor portals, track collections, and coordinate with finance on any discrepancies Produce recurring performance reports — actuals vs. goals, pipeline coverage, win/loss trends — and refresh quarterly forecast models with current pipeline data Run the OKR reporting cadence: collect inputs from team leads, consolidate, and prepare for review Track the status of active and prospective data licensing partnerships, including next steps, key contacts, and deal terms; coordinate follow-ups and route partnership documents Flag stalled deals, missing documentation, anomalies, and process gaps before they become problems Who You Are Conscientiousness as a core craft. You treat follow-through, accuracy, and the small details as the work, not the housekeeping. You're the person on past teams who noticed the missing invoice, the stalled deal, or the data point that didn't add up Systems thinking. When you encounter a loose or undocumented process, your instinct is to convert it into something repeatable. You're energized by turning chaos into structure rather than working around it Diplomatic accountability. You're comfortable holding peers — including senior peers — to process and hygiene standards without creating friction. You bring a service mindset to internal stakeholders while protecting the integrity of the work Numerical fluency. You're at home in spreadsheets, comfortable building and maintaining simple models, and you read numbers with healthy skepticism. You don't need to be a data scientist, but you do need to spot when something looks off Comfort with ambiguity. You can take a loosely defined need and translate it into action. You ask good questions, make reasonable assumptions, and surface them rather than waiting for perfect direction Proactive communication. You flag delays, blockers, or missing inputs early. You'd rather over-communicate than leave a partner guessing Curiosity about how the business works. You want exposure to commercial, finance, and partnerships operations because you want to understand how a scaling business actually runs — not just execute tasks in isolation Bonus Hands-on work in a CRM (HubSpot, Salesforce, or similar) Drafting, routing, or tracking contracts and SOWs Building or maintaining forecast or pipeline reports Supporting a finance, revenue, or commercial leader directly Exposure to data, media, research, or B2B SaaS businesses Antenna Benefits: Work from anywhere during US business hours Competitive compensation, including participation in Antenna equity program Mentorship from experienced executives Opportunity to grow and impact a rapidly growing start up Travel to In-person team off-sites (visa-permitting) About Antenna Antenna is the leading provider of data and analytics for the U.S. Subscription Economy. Our standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are used by some of the most trusted brands across media and entertainment sectors to better understand subscriber behavior and successfully navigate the rapidly changing consumer subscription landscape. Founded in 2019 by Jonathan Carson, a successful serial entrepreneur with deep roots in data and analytics, and Rameez Tase, a seasoned executive in media and analytics, Antenna’s mission is supported by top investors with global expertise in media and technology: Raine Ventures, BDMI, UTA Ventures, and many more. Antenna is powered by a dedicated group of individuals who are intellectually curious, passionate about service, and committed to supporting the needs of Antenna clients and each other every day. As a small remote-first team, Antenna team members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team. https://www.antenna.live/