Commercial Operations Coordinator

ThermalWorks has an exciting opportunity for someone passionate about sustainability and eager to be part of an innovative company that’s on a journey to transform the world’s infrastructure. We are seeking a Commercial Operations Coordinator to join the ThermalWorks team, working directly with the Commercial Cost Engineer, Accounting, Project Management, and Sales, and focusing on owning the process and the records behind ThermalWorks quoting activity. Track every request for quote from receipt through contract award, hold the schedule for quote turnaround, and provide a second review of every quote before it reaches a customer. Key Responsibilities Include but are not limited to: Request for quote management Maintain a complete log of every request for quote received, including source, date received, scope, site and responsible engineer. Track quote turnaround time from receipt of the request to issue of the quote, and escalate any request approaching the agreed turnaround target. Track quote aging after issue, recording how long each quote remains outstanding while awaiting a contract decision. Follow up on outstanding quotes at defined intervals and record customer feedback and status. Maintain accurate status for every opportunity from request through to award, decline or expiry. Quote accuracy and review Serve as the second reviewer on every quote before it is issued to a customer. Verify that equipment quantities on the quote match the quantities identified from the site drawings. Confirm that pricing, terms, exclusions, lead times and revision level are correct and current. Confirm that the quote is issued against the correct contract reference and project code. Maintain a record of corrections identified during review, so that recurring issues can be addressed at their source. Change order management Own the tracking of all change orders from request through to approval and issue. Maintain the link between each change order and its parent project and contract reference. Track the value and status of open change orders and report on them regularly. Confirm that approved change orders are reflected in project records and communicated to Accounting. Reporting and forecasting support Produce regular reporting on quote volume, turnaround time, aging, award rate and value. Maintain a forward view of expected revenue based on quoting activity. Provide Accounting with visibility into cash flow projections arising from quoted and awarded work. Flag changes in the data that warrant attention, including unusual aging, movement in award rate, and shifts in the type or size of work being requested. Cross-functional coordination Act as the single point of contact for quote status enquiries from Sales, Project Management and Accounting. Coordinate with the Commercial Cost Engineer so that technical review and commercial review stay aligned. Support the transition from awarded quote to active project, ensuring records are complete and handed over accurately. Education and Experience Associate or bachelor's degree in business, finance, engineering, supply chain or a related field, or equivalent experience. Two or more years of experience in commercial operations, sales operations, estimating support, contract administration, project coordination or a similar role. Strong spreadsheet skills and comfort working with detailed records and larger data sets. Demonstrated accuracy and attention to detail, including experience checking the work of others. Ability to manage a high volume of concurrent items with competing deadlines. Clear written and verbal communication, including the ability to raise issues constructively with technical colleagues. Specific Skills / Abilities Experience in a capital equipment, manufacturing, construction or data center environment. Familiarity with reading mechanical or electrical drawings sufficient to verify equipment quantities. Experience supporting forecasting or cash flow reporting. Experience with an enterprise resource planning system or a customer relationship management system. Exposure to change order or contract variation processes. Working at Endeavour Innovate at Speed: Thrive in a fast-paced, entrepreneurial environment where your ideas actually matter. Own Your Work: Enjoy the flexibility and autonomy to execute and do your best work. Learn from the Best: Collaborate daily with top-tier, experienced industry experts. Elevate Your Craft: Be part of a respectful, continuous-learning culture driven by excellence. Make a Real Impact: Join a team of dedicated changemakers building solutions that benefit people and the planet. About ThermalWorks ThermalWorks transforms data center cooling with ultra-efficient, modular systems that support dynamic AI workloads in any climate, with zero water consumption. Its multi-function chillers unify dry, trim, and full mechanical cooling into a single adaptive platform engineered to maximize tokens per watt. About Endeavour Endeavour builds technology infrastructure for the benefit of all. As the AI revolution drives unprecedented demand for resources, Endeavour provides the integrated infrastructure required to support global innovation while restoring the local environments we serve. Inspired by nature, we design infrastructure as a cohesive system where every element feeds another to create a cycle of regeneration. This vision is realized through the Endeavour Stack, a collection of next-generation technologies that solve critical challenges in data, energy, materials, and water. Together, our systems allow AI cloud providers to scale with speed and agility, bypassing the constraints of traditional infrastructure. At Endeavour, we do things differently. As a purpose trust, we reinvest profits to solve global problems. We are a collection of changemakers driven by our connection to each other, our communities, and our planet. By bringing proven experts together to move fast and cut through complexity, we are building a new model for infrastructure that delivers lasting benefits to our customers and local communities. Position Overview Position : Commercial Operations Coordinator Full-Time or Part-Time : Full-Time Reports to : Senior Director of Operations Location : United States (Remote) Contact: [email protected] Learn More