Commercial Strategy and Operations Associate

The Company: Ilant Health is a value-based healthcare provider focused on cardiometabolic obesity, a group of interconnected conditions that drive over $700 billion in annual U.S. healthcare expenses. We are dedicated to increasing access to treatment while reducing the total cost of care for employers and payers. We are not just a provider, we are a technology-enabled practice driven by analytics. Our mission is to "de-average" care, using proprietary algorithms to match Members with the right interventions at the right time, while establishing habits that support treatment success and sustained outcomes. By combining clinical rigor with a consumer-grade digital experience, we drive life-changing outcomes and measurable ROI. We serve as the single, integrated front door for comprehensive care, delivering a full continuum of evidence-based solutions, spanning bariatric surgery, pharmacotherapy, and intensive behavioral therapy. Crucially, we personalize care for every Member through a dedicated multidisciplinary care team, empowered by our advanced digital platform. This ecosystem includes specialized tools for our providers and a fully accessible Member Portal (web and mobile) for our Members. The Role: You will be the analytical engine of our commercial team — the person who turns complex deals into clean, compelling, accurate submissions and turns data into sharp commercial insight. Reporting directly to strategy leadership, you will own our RFP/RFI library and response process, run competitive intelligence, and partner with Marketing to design the sales collateral that differentiates Ilant in employer, payer, and broker channels. This is a high-detail, internally focused role built for an ex-consultant or data-driven builder who is rigorous about accuracy, comfortable building models, and energized by ambiguity. You won’t carry a quota; you will make the people who do dramatically more effective. You will also help us figure out where AI can make this work faster and better — and then build those workflows. Key Responsibilities: RFP / RFI Ownership Own the end-to-end RFP/RFI response process — intake, project plan, drafting, cross-functional input, and on-time, accurate submission. Build and maintain the RFP content library, keeping answers current, version-controlled, and consistent with approved clinical, regulatory, and security positions. Coordinate input from Clinical, Legal, Product, Security, and Finance, resolving conflicting or stale answers before they reach a buyer. Financial Modeling & Deal Economics Build and maintain customized financial models, ROI analyses, and pricing scenarios for prospective employer, payer, and broker clients. Run utilization-based sensitivity and breakeven analyses using client-specific inputs (population size, demographics, utilization assumptions). Support proposal economics and ensure financial assumptions used in deals stay aligned with internal financial planning. Buyer-Facing Insight & Analytics Partner with the Data team to translate Ilant’s outcomes and analytics into compelling, defensible evidence that advances deals — ROI proof points, population insights, and outcome narratives tailored to employer, payer, and broker audiences. Communicate outcome and ROI claims so they withstand scrutiny from sophisticated buyers and their actuarial and analytics advisors. Maintain CRM hygiene and pipeline reporting — keeping rep-level data quality, pipeline accuracy, and stage progression current (note: this role does not own quota or sales-team target-setting). Sales Collateral & Strategic Content Partner with Marketing to design and maintain pitch decks, ROI summaries, one-pagers, customer-facing FAQs, and internal execution playbooks, on-brand and audience-specific. Simplify technically dense contracting, clinical, and benefit-design concepts into materials non-technical sales staff can confidently use. Competitive & Market Intelligence Track competitors, market shifts, and buyer dynamics across employer, payer, and broker channels; maintain battlecards and positioning guidance. Translate complex market and competitive data into clear, actionable guidance the sales team can use in live deals. AI & Process Improvement Identify and prototype AI-enabled workflows to make RFP response, collateral production, and competitive research faster and higher quality. Bring a continuous-improvement mindset to the commercial “machinery,” proposing and implementing better ways of working. Qualifications: Required 3–5 years spanning management consulting, FP&A / financial analysis, strategy, or commercial/revenue operations. Exceptional attention to detail and accuracy — you catch the inconsistency others miss, and you treat a client-facing number as something to defend. Strong financial modeling skills (advanced Excel / Google Sheets); comfortable building models from a blank sheet. Proven ability to manage multi-stakeholder processes under tight deadlines (RFPs, deliverables, cross-functional projects). Exceptional writing and presentation skills — can build a compelling deck, write a sharp memo, and tailor messaging to different audiences. An active builder mindset toward generative AI — you don’t just use AI to write text; you understand how to leverage LLMs, prompt frameworks, or automation scripts to streamline knowledge work. Preferred Experience in healthcare, digital health, health benefits, or enterprise B2B environments; healthcare consulting experience a plus. Familiarity with employer health benefit economics, capitated/risk-based contracting, or pricing structures. Startup or high-growth experience; comfort operating without established playbooks. Experience with Salesforce, BI tools (e.g., Power BI), or similar systems. What Success Looks Like (First 12 Months) RFP/RFI responses are consistently accurate, on-time, and reusable; the content library is trusted as a single source of truth. Sales teams walk into meetings better prepared, with stronger collateral and clearer competitive positioning. At least one AI-enabled workflow is in production and measurably saving time or improving quality. Commercial decisions are increasingly informed by clean, well-structured data and insight. Benefits and Perks: We believe great work happens when people are supported, trusted, and given the flexibility to thrive. Here’s what you can expect when you join our team: Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team Comprehensive health benefits – medical, dental, and vision coverage to support you and your family Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need Flexible floating holiday – one additional day each year to celebrate what matters most to you Paid sick leave – 5 sick days so you can prioritize your health when needed 11 paid company holidays throughout the year 401(k) retirement plan to help you invest in your future Healthcare and Dependent Care FSA options for additional tax-advantaged savings