Communications & Digital Media Specialist

Description Job Name: Communications & Digital Media Specialist Reports To: Associate Director, Communications Department: Communications FLSA Status: Exempt - You must complete the application to view salary details within the screener questions. Schedule: Monday-Friday, 8:00 a.m.-4:30 p.m. / 37.5 hours weekly; occasional evening/weekend work and up to 15% travel. This is a hybrid role based in Nashville, TN. It is not completely remote, and you will be required to work in the Nashville office two days per week (or as needed). Position Summary The Communications & Content Specialist develops and manages written and digital communications that support NASBA's programs, services and initiatives. This position creates content for websites, email, social media, publications and other communication channels, while helping ensure messaging is clear, accurate and consistent across the organization. The Communications & Content Specialist serves as the department's lead for social media and public-facing content while providing writing, editing and communications support for departments across the organization. Requirements Essential Responsibilities: Manage NASBA's social media channels (LinkedIn, Facebook, Instagram and X) and forums, including content planning, writing, video/imagery creation, publishing, and monitoring. Monitor social media performance and metrics, and recommend improvements based on audience engagement and results. Support executive thought leadership by developing leadership communications. Write, edit and proofread content for websites, blogs, newsletters, press releases, speeches, talking points, email campaigns and publications. Review communication materials developed by departments to ensure accuracy, clarity and consistency. Develop content for conference mobile applications and develop attendee communications as needed. Serve as speaker liaison for NASBA conferences, including collecting bios, headshots, speaker preferences, etc., and serving as on-site contact. Serve as a content development and digital media resource for Boards of Accountancy and internal clients. Assist with media materials, announcements and public communications. Assist with communication planning for meetings, conferences and special projects. Travel up to 15% Perform other duties as assigned. Desired Skills: Excellent communications skills (Oral, Written and Listening) Ability to develop effective relationships at all levels and across multiple functions within an organization Self-starter Excellent written communication and editing skills (English) Working knowledge of Adobe Creative Suite and Microsoft Office Suite Strong understanding of social media platforms (i.e., Facebook, X, Instagram, LinkedIn, TikTok) and content management systems (i.e., Sprout Social) Excellent problem-solving skills and analytical skills Ability to adhere to tight deadlines Understanding and prior use of conference apps, such as EventMobi Key candidate attributes include: Educational, persuasive, and technical writing skills Editing skills Detail oriented Deadline oriented Creative Working independently Working with cross-functional teams Customer Oriented Flexible Ability to work in hybrid environment Education and Experience: Bachelor’s degree (BA/BS) from a four-year college or university; or equivalent experience Minimum of 5-7 years of experience in communications, social media, marketing, or journalism is preferred Below is an overview of some of the benefits we offer to full-time employees. · Medical/Dental/Vision · Health Reimbursement Account (HRA) · Life Insurance · Short-Term & Long-Term Disability · Numerous Voluntary Policies · Employee Assistance Program · 401(k) Plan (NASBA contributes 5.7% of employee’s salary) · Flexible hybrid work plan benefit with a $100 monthly allowance, plus company-paid parking for your days on-site. · Holidays (13 days) · Paid leave time - (prorated based on hire date and earned on an accrual basis) · Vacation Leave (15 days annually) · Sick Leave (12 days annually) · Personal Days (3 days annually) · Flex Spending Account (FSA) · Dress for Your Day Casual Dress Some work from home is flexible; however, you must live in the Middle TN area and not out of state. This is not a full-time remote position, and you must work in the Nashville, TN office two days per week or as needed. NASBA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Final offers of employment are contingent upon successful completion of national criminal background check, national sex offender registry search and, where applicable, an education credential check, credit check, Global Watchlist and/or Government Watchlist. Due to overwhelming interest in our organization, we are unable to accept faxed resumes or incoming calls regarding open positions. Only those matching the above job description will be contacted. Thank you for your interest in employment opportunities at NASBA.