Communications Officer

Are you a motivated and creative individual looking to embrace modern communication approaches and technologies to make a real difference? We are offering an exciting opportunity within Accountant in Bankruptcy (AiB) for a B1 Communications Officer to join our team and play a key role in delivering high-quality internal and external communications. As a Communications Officer, you will develop clear, engaging and accessible content across a range of channels, ensuring communications are user-centred and aligned with organisational goals. Working closely with colleagues and stakeholders, you will help ensure communications are effective and consistent, playing an important role in improving services and strengthening AiB’s reputation. Develop and manage content for internal and external communication channels, ensuring it is user-centred, accessible and informed by feedback and content design principles. Support the planning, production and timely publication of corporate reports, statistics and other stakeholder-facing outputs. Design and deliver surveys and other feedback; analyse insights and present findings to support decision-making. Plan, coordinate and deliver internal and external events, including facilitation, communications and evaluation. Support the delivery of communications and people engagement strategies, working closely with the Communications and People Engagement Manager. Act as a source of expertise on accessibility, plain English and user-centred content design, promoting best practice across the organisation. Represent the Communications function at relevant internal groups and forums, contributing to organisational change and continuous improvement. Line manager of a Business Development Officer. Experience Experience of developing clear, concise and engaging communications for a range of channels and audiences. Experience of turning complex, technical or sensitive information into accessible, user-centred content. Experience of managing competing priorities whilst delivering high-quality content at pace, including reactive and time-sensitive work. Experience of building and maintaining effective relationships with colleagues, senior managers and external stakeholders to support the delivery of communications or engagement activity. Key behaviours Communicating and Influencing – Level 2 Managing a Quality Service – Level 2 Delivering at Pace – Level 2 Working Together – level 2 Find out more about Success Profiles Behaviours, here How to apply Apply online, providing a CV and Supporting Statement (of no more than 1000 words) which provides evidence of how you meet the skills, experience and behaviours listed in the Success Profile above. If invited for further assessment, this will consist of an interview and a presentation. If invited for further assessment, this will consist of an interview and a presentation. Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment. Assessments are scheduled for late August, however this may be subject to change. Recruitment Principles As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases. About Us AiB is a Scottish Government executive agency that helps deliver options for those seeking debt management and debt relief in Scotland. AiB is responsible for the: administration of the Debt Arrangement Scheme, personal insolvency, and recording of corporate insolvencies in Scotland development of policy for personal insolvency, Debt Arrangement Scheme, diligence in Scotland and devolved corporate insolvency supervision of the bankruptcy process The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. Our staff are part of the UK Civil Service , working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland. This post is open to Internal Scottish Government candidates and Common Citizenship organisations only. Working pattern The post is based in AiB Kilwinning, 1 Pennyburn Road, Kilwinning, KA13 6SA. The Agency operates a hybrid working policy and staff are required to attend the office in Kilwinning at least two days a week. For the Business Development team this is Tuesday and Wednesday. Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying for, please contact us. Skilled Worker Sponsorship not being offered Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK. This post is open to Internal Scottish Government candidates and Common Citizenship organisations only. Apply before 23:59 - 02/08/26