Community Manager

Community Manager We are looking to hire a Community Manager to scale our recently launched men’s health community. You will have full ownership over the community and will report to the General Manager of men’s health. This is an ideal role for someone who wants to challenge themselves in a fast-paced environment and build a men’s health community from scratch. If you like problem-solving and implementing transformative solutions, this role is for you! What you’ll be doing Accelerate member growth in both the private patient space and the public-facing community. Increase engagement by fostering helpful, honest, and inspiring conversations. Moderate and support a safe, welcoming environment for all members. Host events — from expert AMAs and webinars to member meetups and men’s health centred in-person events. Onboard new members and ensure they get value from the community immediately. Build partnerships with influencers, communities, and organisations aligned with our mission. Represent the voice of the community internally — sharing insights to improve care, content, and the overall experience. What we need from you Proven experience building and managing online communities. Prior experience in email marketing and CRM. Strong communication skills — you write clearly, warmly, and in a human tone. Familiarity with platforms like Circle, Discord, Slack, Geneva, or similar. Comfort with hosting online events (video Q&As, panels, etc) and organizing in-person events. Passion for men’s health, wellness, or broader wellbeing themes. Ability to work cross-functionally with content, clinical, and product teams. Highly organised, self-motivated, and growth-focused. What we offer Share options Private medical insurance Gym & wellness benefit with Wellhub Hybrid role based in London Bridge 3 days a week with lunch once a week Cycle to work scheme Electric car scheme 25 days holidays and generous parental leave & flexible working policies Annual company retreat Join in the early stages of one of the most promising scale-ups in the healthcare space Department Commercial Locations London Remote status Hybrid About Voy Healthcare is broken. We’re fixing it — and we need your help. Back in 2019, we launched MANUAL to tackle men's health (starting with hair loss and sexual health). A few years later, we launched Voy with a focus on weight loss. But our ambition has always been bigger. Healthcare too often treats conditions in isolation, not people as a whole, and we're on a mission to prove there's a better way. In 2025, we evolved from MANUAL into Voy, a brand built for the long game: supporting people through every stage of life, not just a single diagnosis. Today, we support over 1 million members across the UK, Germany and Brazil, delivering personalised care across weight loss, menopause, hair loss and TRT (with more categories on the way). Ready to join us and change how healthcare feels for millions of people?