Employment Type: Full Time
Location: Remote
Experience: Community Management, Social Media, Brand Engagement, Digital Marketing, or Communications Roles
Company Description
Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to improve efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.
We are looking for a Community Manager to build, engage, and grow Scry AI’s professional communities across digital platforms. This role will focus on creating meaningful conversations around AI, enterprise technology, and industry challenges while strengthening relationships with customers, prospects, professionals, partners, and other relevant audiences.
Role Overview
As a Community Manager at Scry AI, you will be responsible for developing and managing communities across social media, professional networks, forums, events, and other relevant channels. You will initiate conversations, respond to community members, identify engagement opportunities, and work with marketing and content teams to keep audiences informed and involved.
This role is ideal for someone who understands online communities, communicates naturally with different audiences, and can build long-term engagement around technical and business topics.
Key Responsibilities
Community Building & Engagement
- Build and grow communities around Scry AI, enterprise AI, and relevant industry topics
- Initiate and participate in meaningful discussions across community channels
- Respond to comments, questions, messages, and community conversations
- Develop initiatives that encourage consistent participation and engagement
Social & Digital Community Management
- Manage community interactions across LinkedIn, YouTube, industry forums, and other relevant platforms
- Monitor conversations, mentions, and discussions related to Scry AI and its areas of expertise
- Identify opportunities for the brand to participate in relevant industry conversations
- Maintain a consistent and professional brand voice across interactions
Content & Community Programming
- Work with content, social media, and design teams to develop community-focused content
- Plan discussions, Q&As, polls, webinars, virtual sessions, and other engagement initiatives
- Repurpose relevant company content into formats suited for different communities
- Identify topics and questions that resonate with target audiences
Relationship & Advocacy Development
- Build relationships with customers, industry professionals, creators, partners, and community contributors
- Identify active community members and potential brand advocates
- Support initiatives involving industry experts, speakers, and thought leaders
- Maintain ongoing engagement with key community members
Community Insights & Feedback
- Gather feedback, questions, and recurring themes from community interactions
- Share relevant insights with product, marketing, sales, and customer-facing teams
- Identify emerging audience interests, concerns, and industry discussions
- Help internal teams understand community sentiment and information needs
Performance Tracking & Reporting
- Track community growth, engagement, participation, sentiment, and content performance
- Evaluate which topics, formats, and channels generate meaningful interaction
- Prepare regular reports on community activities and outcomes
- Use performance insights to refine community initiatives
Required Qualifications and Skills
- Experience in community management, social media, digital marketing, communications, or related roles
- Strong written and verbal communication skills
- Experience managing online communities and professional social platforms
- Ability to initiate and maintain meaningful audience conversations
- Understanding of social media and community engagement metrics
- Strong relationship-building and stakeholder coordination abilities
- Ability to manage multiple channels and conversations simultaneously
- Interest in AI, technology, or B2B communities is preferred
Our Ideal Candidate
- Is naturally curious and enjoys interacting with professional communities
- Can build genuine relationships rather than focusing only on follower counts
- Understands how conversations differ across social platforms and communities
- Can communicate technical and business topics in an accessible way
- Is proactive in identifying relevant conversations and engagement opportunities
- Works effectively with content, marketing, product, and customer-facing teams
- Is interested in AI, enterprise technology, and professional community building
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