Community Manager (X/Twitter & Discord)

About Us Founded in the US in 2022 and now based in London, UK, Recraft is an AI tool for professional designers, illustrators, and marketers, setting a new standard for excellence in image generation. We designed a tool that lets creators quickly generate and iterate original images, vector art, illustrations, icons, and 3D graphics with AI. Over 3 million users across 190+ countries have produced hundreds of millions of images using Recraft, and we're just getting started. Join a universe of professional opportunities, develop and support large-scale projects, and shape the future of creativity. We are committed to making Recraft an essential, daily tool for every designer and setting the industry standard. Our mission is to ensure that creators can fully control their creative process with AI, providing them with innovative tools to turn ideas into reality. If you’re passionate about pushing the boundaries of AI, we want you on board! About the Role We are looking for a proactive and detail-oriented assistant to support our Content & Creative team, with a primary focus on building and scaling our ambassador program. This role sits at the intersection of community, content, and outreach, and is ideal for someone who understands online creator ecosystems and enjoys direct communication. Key Responsibilities Identify and reach out to creators and influencers on platforms such as Twitter (X) and Reddit Initiate and manage conversations with potential ambassadors (small to mid-sized creators) Present the ambassador program clearly and onboard new participants Manage the outreach funnel: track responses, follow up, and maintain organized pipelines Distribute promo codes and guide creators on how to use them effectively Nurture relationships with potential ambassadors through consistent communication (“warming up”) Support creators until they become active, long-term ambassadors Provide feedback to the team on messaging, creator responses, and campaign performance Requirements Strong written English communication skills Comfortable with outreach and direct messaging at scale Organised and capable of managing multiple conversations simultaneously Self-starter with the ability to work independently Interest in content, social media, and creator/influencer ecosystems Nice to Have Experience in community management, influencer outreach, or growth roles Understanding of ambassador or affiliate programs Experience working with CRM tools or outreach tracking systems Familiarity with Twitter (X), Reddit, and online creator communities is a strong plus What We Offer Fully remote work Opportunity to work closely with a fast-moving content and creative team Direct impact on community growth and brand presence