Concierge Business Development Representative (BDR) | Onsite | Medellín, Colombia
Onsite | Medellín, Colombia | Monday to Friday | Daytime Business Hours | Full-Time
IMPORTANT: PLEASE READ BEFORE APPLYING
This position is 100% onsite in Medellín, Colombia, five days per week. There is no remote or hybrid option.
We welcome applications from both local candidates and those considering a move to Medellín. If you're joining us from another city, you'll need to arrange and fund your own relocation and be based in Medellín before your start date. While we don't offer relocation assistance, moving expenses, temporary housing, or travel allowances, we'll do our best to provide clear timelines throughout the hiring process so you have time to plan accordingly.
Compensation: $2,000 to $3,000 USD/month
Our Concierge SDRs Don't Sell. They Guide.
This is a consultative SDR/BDR role focused on outbound prospecting, relationship building, lead generation, and booking qualified meetings for our U.S. sales team.
We're not looking for high-pressure sales tactics or transactional outreach. We're looking for someone who builds trust, recognizes buying signals, and creates opportunities through thoughtful follow-up and genuine conversations.
Think of it as being a great concierge: someone who pays attention, remembers what matters, and shows up with the right message at the right time.
You'll work directly with U.S.-based business owners, executives, and senior decision-makers every day, by phone, so advanced English communication (C1 or higher) is essential.
Why Medellín?
- Medellín is the home base for our growing U.S.-focused business development team and one of Latin America's leading hubs for companies serving U.S. clients.
- Because this role involves continuous coaching, collaboration, and hands-on development, we've intentionally designed it as an in-office position where team members learn and work alongside one another every day.
- The city also offers a strong quality of life, a lower cost of living than many major Colombian cities, and convenient travel connections throughout Colombia and to the United States.
About the Role
You'll identify opportunities, engage prospects, nurture relationships over time, and connect qualified buyers with our sales team when the timing is right.
Success in this role requires balancing authentic relationship-building with disciplined execution and follow-through. This goes beyond transactional appointment-setting and requires curiosity, consistency, emotional intelligence, and strong organizational skills.
What You'll Do
• Research prospects and their businesses to personalize outreach and improve engagement
• Start genuine conversations through thoughtful, personalized outreach
• Generate and qualify opportunities while building a consistent pipeline
• Monitor engagement signals and follow up with the right message at the right time
• Nurture relationships across phone, email, LinkedIn, and other channels
• Schedule qualified meetings when interest and timing align
• Maintain accurate CRM records and pipeline visibility
• Meet weekly outreach and meeting-generation goals
Professional Qualifications
• 5+ years of Sales Development, Business Development, Lead Generation, or other customer-facing experience with proven prospecting success
• Strong cold-calling experience and confidence engaging prospects by phone
• Experience interacting with business owners, executives, or senior-level decision-makers
• Advanced written and verbal English (C1 or higher)
• Experience with CRM and sales engagement platforms such as Salesforce, HubSpot, Outreach, or similar tools
• Strong organizational skills, attention to detail, and follow-through
The Interview Process
Our interviews are live conversations with cameras on. We want to get to know how you think, communicate, and build relationships in real time, so we ask candidates to answer in their own words without AI assistance.
The process includes several conversations with members of our Recruiting team, the hiring manager, and, for selected candidates, a final conversation with our executive team.
Throughout the process, we're most interested in understanding:
- You build trust quickly, make strong first impressions, and listen actively with thoughtful questions
- You're organized, dependable, and follow through on commitments
- You're persistent without being pushy, believing consistency builds lasting relationships
- You handle rejection professionally, stay coachable, and are committed to growth
- You take pride in delivering a great candidate experience
If you're someone who enjoys connecting with people, building relationships, staying organized, and continuously improving your craft, you'll likely find this role both rewarding and energizing.
Why This Role
This is a long-term investment in both Colombia and our U.S. market expansion. You'll be joining at an early stage of the team's growth and will have the opportunity to help shape how it evolves.
You'll work directly with U.S.-based executives and business owners, develop highly transferable business development skills, and contribute to building a team designed for long-term growth.
We can teach systems, tools, and processes. If you're energized by conversations, enjoy building relationships, and take pride in helping others make informed decisions, we'd love to meet you.
Important Location Requirement -This role is based onsite in Medellín, Colombia, five days per week.
We do not offer remote work, hybrid work, relocation assistance, temporary housing, or travel allowances. Applicants applying from outside Medellín should be prepared to relocate independently before their start date.