Concur Administrator (Remote)

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Concur Administrator ? Globe Life is looking for a Concur Administrator to join the team! The role is responsible for managing Globe Life's SAP Concur platform for travel and expense (T&E) processing across a multi-site organization. This is a remote/work-from-home position. What You Will Do: Oversee the T&E process in Concur and work cross-functionally across the organization. Manage and monitor Concur user profiles, including adding new users, maintaining changes, deactivations, and terminating previous users as needed. Troubleshoot technical user errors and field user questions regarding set-up and payment inquiries. Process travel and expenses in Concur while ensuring compliance with company T&E policies. Serve as the point person for end users, assisting with inquiries and following up on requests or issues in a timely manner. Manage incoming payment inquiries in a timely manner. Interface with the company user base to ensure corporate policy is maintained. Address all user questions related to T&E process and tool functionality. Provide excellent customer service across the organization. Identify process improvements for T&E program. Proactively reach out to key users/groups for training and communication. Partner with human resources department to enforce clearly defined standard operating procedures for Concur administration. Streamline processes and manage communication within the business for effective control. Implement procedures for Concur travel expense and purchasing credit card management and administration in compliance with company policies. Establish clearly defined standard operating procedures for Concur administration, including collaboration with Concur and third-party management personnel. What You Can Bring: Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or a related field. 3–5 years of functional and technical expertise managing end-to-end enterprise travel and expense programs using SAP Concur, including technical knowledge of system configuration, integrations, and data transfers across financial systems. Experience with Concur Expense Management tools and/or other Financial Systems. Strong knowledge of business rules and the ability to modify them to achieve desired outcomes. Proficiency in Microsoft Office Suite. Strong communication, problem-solving, and organizational skills with the ability to thrive in a fast-paced, detail-oriented environment. Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.