Consultant (AU Loyalty Services, WFH)

This is an opportunity to specialize in loyalty consulting, take ownership of high-impact client projects, and help shape the future of customer engagement

What You'll Do As a Senior Consultant, You'll

• Lead end-to-end workstreams across complex consulting engagements.
• Partner with senior client stakeholders through workshops, interviews, presentations, and strategy sessions.
• Conduct customer, competitor, and market research to uncover actionable insights.
• Develop financial models and business cases that demonstrate the commercial value of loyalty initiatives.
• Manage multiple client projects while ensuring quality, timelines, and client satisfaction.
• Support business development through proposals, thought leadership, and client relationship management.
• Stay up to date with global loyalty trends, innovations, and industry best practices.
  
  

We're Looking For

• 5+ years' experience in management consulting, loyalty, CRM, or customer strategy.
• Experience leading consulting workstreams and managing client relationships.
• Strong understanding of loyalty programme design, customer engagement, and commercial strategy.
• Advanced analytical skills, including financial modelling, business case development, and data visualisation.
• Proficiency with Microsoft Office (Excel, PowerPoint, Word) and AI productivity tools.
• Excellent communication, presentation and stakeholder management skills.
• A genuine passion for customer loyalty, commercial strategy, and continuous learning.
  
  

Join the awesome team and enjoy these benefits & perks:

• Work from Home
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA
  
  

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is a highly regarded loyalty consulting firm known for its expertise in helping businesses understand, manage, and grow customer loyalty. As a fast-growing specialist consultancy, the firm works with leading organisations in Australia and around the world.

The firm is currently seeking an analytically minded Associate Consultant to join the team and contribute to its continued growth. This is an opportunity to work alongside experienced loyalty specialists, support high-profile client engagements, and develop deep expertise in one of the world’s most dynamic areas of marketing and customer strategy.

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Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age', race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.