Consultant (Telephony & Networking)

Job Description This is a remote position. Our client, a leading multinational information technology services and consulting company is recruiting for a Consultant (Telephony & Networking) to join their business in India . Position Title: Consultant (Telephony & Networking) Position Type: Permanent Start Date: ASAP Location: PAN India - Remote - with occasional trave l Contact: Divya Shetty | +49 (0) 89 23 88 98 87 Job Description: Own and manage customer implementation, ensuring successful CCaaS deployment. Perform end-to-end Network and IP Telephony assessments, identifying bottlenecks and areas for improvement. Analyze Signaling and Media streams, execute Network diagnostics to troubleshoot Voice quality issues. Work closely with CPaaS vendors and Carrier partners to optimize voice connectivity. Act as the primary technical contact for customers during UAT and post-Go-Live. Develop best practice guidelines for customers on network configurations and VoIP optimizations. Assist with customer training on voice quality monitoring tools and configurations. Qualifications & Skills: 8+ years of experience in VoIP, Telecom, and Networking domains. Strong knowledge of VoIP Protocols (SIP/SDP, RTP/RTCP), Networking fundamentals (UDP/TCP/IP, DNS, MPLS), QoS (latency, jitter, packet loss mitigation) and CCaaS platforms (e.g., Genesys, Five9, Amazon Connect). Hands-on experience with Session Border Controller (SBC), Media Servers and WebRTC. Hands-on experience with Network topologies, VPNs, IPSec, Firewalls, and NAT traversal for VoIP. Ability to collaborate with CPaaS vendors, Carrier partners, and Engineering teams. Strong troubleshooting skills, with experience using network monitoring and debugging tools. Excellent communication skills, with the ability to translate technical issues for non-technical stakeholders. For more details contact: sales( at)manningglobal.com Quoting reference: IN_MGDS_C(T&N)_ Or call Divya on: +49 (0) 89 23 88 98 87 View our latest jobs: www.manningglobal.com Follow us on twitter: @ManningGlobal If you know of anyone within your network who may also be interested in this position,would you please forward this ‘Email & Role’ to them. Please note: That we do all we can to respond to all applications but if we have not contacted you within 2 days following your application - its likely we have not shortlisted your CV for the position. Manning Global cannot consider your application for this role if you are working for the customer we are recruiting for If you are working for the client we are representing, but have confirmation you are leaving a permanent or contract position, please discuss this with us, so we can discuss representation with you. This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the originator of the message. Any views expressed in this message are those of the individual sender. Group Head Office Manning Global AG Hohenzollernstraße 60, 80801 Munich, Germany Sitz der Manning Global AG: München, HRB 170058 Amtsgericht München, Vorstandsvorsitz: Rachael Manning Munich (DE) – Dublin (IRE) – Liverpool (UK) – Zurich (CH) - Maastricht (NL) Lille (FR) – Changzhou (CN) – New York/Houston (USA) – Zagreb (HR) Timișoara (RO) – Madrid (ES) – Istanbul (TR) – Mexico (DF) – New Delhi (India)