Content Author - Adobe Experience Manager

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together SUMMARY The Content Author Adobe AEM role is a hands-on position within a global pharmaceutical company, responsible for authoring, updating, and maintaining digital experiences across a global portfolio of websites. This role focuses on executing content updates within Adobe Experience Manager (AEM), with a strong emphasis on developing and authoring using EDS (Edge Delivery Services). The ideal candidate will ensure content accuracy, consistency, and quality across regions while supporting a unified digital experience for professionals worldwide. You will partner closely with cross-functional teams, including marketing, design, development, analytics, and compliance—to support the delivery of seamless, accessible, and personalized experiences. This role plays a key part in ensuring content is properly structured, reusable, and optimized for global delivery across multiple channels. HIERARCHY Reports to the Practice Area Manager – Agencies Services PRIMARY DUTIES Author and update web content within Adobe Experience Manager (AEM), including creation, editing, and publishing of pages. Develop and maintain web pages using AEM, with a strong focus on EDS (Edge Delivery Services) and modular content structures. Execute content updates based on business and design requirements using EDS blocks and component-based architecture. Ensure consistency of digital experiences across global markets by following established content standards, templates, and governance guidelines. Upload, manage, and organize digital assets within Adobe Digital Asset Manager (DAM), ensuring proper tagging and version control. Follow AEM and EDS authoring best practices to support high-quality and scalable content delivery. Troubleshoot and resolve front-end content issues, including formatting, responsiveness, and cross-browser compatibility. Create and update structured content using Content Fragments to support headless and multi-channel delivery. Participate in Agile workflows, including sprint planning, estimations, and backlog refinement for content-related tasks. COMPETENCY Strong attention to detail and content quality Familiarity with component-based and modular content systems (EDS focus) Excellent writing, editing, and proofreading skills Understanding of UX and information architecture principles Strong collaboration and communication skills Ability to manage multiple tasks in a fast-paced, global environment REQUIRED EDUCATION Bachelor’s degree in Marketing, Communications, Digital Media, or related field (or equivalent experience). EXPERIENCE 3+ years of experience working with Adobe Experience Manager (AEM) or similar CMS platforms Experience authoring and maintaining content across multiple sites or regions Hands-on experience with EDS (Edge Delivery Services) or similar modern content delivery frameworks preferred QUALIFICATIONS Proficiency in AEM authoring, including templates, components, and content fragments Experience authoring within EDS, including block-based content modeling Working knowledge of HTML, CSS, and JavaScript for troubleshooting and advanced authoring Basic understanding of SEO, web accessibility (WCAG), and performance best practices Familiarity with Adobe Creative Cloud tools (Figma, XD, Photoshop, etc.) Experience in pharmaceutical or other regulated industries preferred Exposure to Agile methodologies and tools (e.g., Workfront, Jira) preferred Strong communication, problem-solving, and organizational skills PHYSICAL DEMANDS Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications in person and via remote tools. Ability to see and read computer screens for prolonged periods and adjust focus WORK ENVIRONMENT: Preferably located in Indianapolis, Indiana, and available to be on site, Tuesday-Thursday. If not then the EDT or CDT timezone. Fast-paced, collaborative, and deadline-driven setting. EXPECTED HOURS OF WORK: 40 hours a week, Standard business hours (e.g., 8:00 AM–5:00 PM or similar) in EDT or CDT. TRAVEL: Occasional travel for team meetings or training (if required by organization). ADA Statement To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Below is the pay range of this position for considered candidates based on qualifications and experience. Pay Range $57 — $57 USD New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here https://www.neweratech.com/us/privacy-policy/ We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com . If you suspect fraudulent activity, please contact us immediately at [email protected] .