Contract Administration Specialist

Professional Summary The Contract Administration Specialist is responsible for the creation, review, maintenance, and administration of contract documentation for Group Life and Disability insurance products. This role supports both new business implementation and ongoing policy administration by preparing contracts, certificates, administrative agreements, amendments, and related documentation while ensuring accuracy, compliance, and adherence to company standards. The ideal candidate is detail-oriented, quality-focused, and highly organized, with strong analytical skills, advanced document creation capabilities, and the ability to leverage technology and AI-enabled tools to improve efficiency and document quality. Success in this role requires the ability to manage multiple priorities, maintain service level expectations, and collaborate effectively with internal stakeholders. Key Responsibilities Create, revise, and maintain contracts, certificates, administrative agreements, amendments, and other policy-related documentation for Group Life and Disability products. Prepare documentation required for new business implementation, policy issuance, renewals, revisions, and in-force policy changes. Review contract documentation for accuracy, completeness, consistency, and compliance with company guidelines, regulatory requirements, and client specifications. Analyze policy information, supporting documentation, and data within policy administration systems to ensure proper setup and administration. Research and resolve discrepancies, missing information, and documentation issues by collaborating with internal departments and stakeholders. Manage daily workload and competing priorities to ensure assigned tasks are completed accurately and within established Service Level Agreements (SLAs). Communicate effectively with internal partners regarding document status, workload updates, policy changes, and issue resolution. Develop and maintain knowledge of Group Life and Disability products, underwriting processes, policy issuance procedures, renewals, amendments, and administrative guidelines. Perform quality reviews of completed documents to ensure accuracy, consistency, and adherence to established processes. Utilize AI-enabled tools and technology solutions to improve productivity, streamline workflows, and enhance document quality. Identify opportunities for process improvements and support initiatives that increase operational efficiency and service excellence. Maintain confidentiality of customer and company information while ensuring compliance with all applicable regulations and internal policies. Qualifications High school diploma or equivalent required; Associate's or Bachelor's degree preferred. Experience in insurance operations, contract administration, policy administration, or document management preferred. Experience supporting Group Life and Disability insurance products strongly preferred. Knowledge of insurance contracts, certificates, amendments, administrative agreements, and policy documentation preferred. Familiarity with PASR, ESL, or similar policy administration systems preferred. Strong attention to detail with a commitment to producing accurate, high-quality work. Demonstrated ability to review, analyze, and interpret complex documentation and policy information. Advanced proficiency in Microsoft Word and other document management applications. Experience using AI-powered productivity tools to improve efficiency, accuracy, and document quality preferred. Strong analytical, problem-solving, and critical-thinking abilities. Excellent organizational, time management, and prioritization skills. Ability to manage multiple assignments while meeting deadlines and service level expectations. Effective verbal and written communication skills. Strong collaboration and customer service orientation. Ability to learn and apply complex insurance products, procedures, and regulatory requirements. Experience working in a quality-focused, process-driven environment. Job Type & Location This is a Contract to Hire position based out of El Paso, TX. Pay and Benefits The pay range for this position is $19.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Sep 15, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.