Contracts Specialist

About Responsive Responsive, formerly RFPIO, is the market leader in a growing category of SaaS solutions called Strategic Response Management. More than 2,000 customers, including Google, Microsoft, Blackrock, T.Rowe Price, Adobe, Amazon, Visa and Zoom, are using the Responsive platform to manage business critical responses -including bids, questionnaires, assessments, and trust centers - that impact nearly half of a company's revenue. More than 35% of cloud SaaS leaders and more than 20 of the Fortune 100 standardize on Responsive, and the company has been voted "best in class" by G2 for 24 quarters straight. Customers have used Responsive to close more than $750B in transactions to-date. To learn more , visit responsive.io . About the Role REMOTE in SF Bay Area; Portland, OR; Dallas, TX; Seattle, WA, or Kansas City Metro Responsive’s Legal Operations team is hiring a Contracts Specialist to manage and support a range of commercial agreements—including B2B sales contracts, MSAs, NDAs, and subscription-based templates tied to Annual and Monthly Recurring Revenue (ARR/MRR). In this role, you’ll collaborate closely with Sales, the Deal Desk & Sales Operations, and Finance departments to drive compliance, streamline contract workflows, and accelerate deal velocity. This role requires excellent organizational abilities, a proactive mindset, and familiarity with the nuances of commercial contracting within the SaaS market. Reporting to the Global Contracts Manager, this individual will be a detail-oriented, proactive self-starter with excellent organizational and cross-functional communication skills. You’ll work across time zones and distributed teams to manage contract lifecycle processes, build scalable templates, and support contract-related inquiries across internal stakeholders. Experience with SaaS models and interest in AI-enabled tools is a strong plus. Essential Functions Draft, review, and negotiate B2B commercial sales contracts, ensuring consistency with company policies and legal compliance Manage and oversee non-disclosure agreements (NDAs), service contracts, and vendor agreements, ensuring all terms align with business goals. Support subscription-based contracts tied to ARR/MRR models, with an understanding of legal implications and renewals. Create and maintain standardized contract templates, including sales agreements, partnership agreements, NDAs, and service contracts, to streamline operations. Assess contractual risk and understand key SaaS provisions, to interpret and redline customer paper agreements. Collaborate with internal stakeholders to ensure templates meet industry standards and comply with applicable regulations. Provide contractual and operational support to the sales team, enabling efficient deal closures and adherence to deal terms. Serve as the primary point of contact for contract-related inquiries and stakeholder questions. Work closely with cross-functional teams, including colleagues in legal, sales, finance, and operations, to enhance contract efficiencies. Prepare reports on contract statuses, compliance issues, and revenue metrics related to ARR/MRR agreements. Contribute to broader legal team operations and support cross-functional initiatives as needed. Other Duties Provide ongoing administrative support for the contracts team Be accountable for response times to contract requests Provide excellent customer service to internal sales team Provide ongoing support relating to contracts questions from internal teams Other duties as assigned Qualifications Bachelor’s degree in Legal Studies, Business, or related field (Paralegal certification or JD a plus). Minimum three to six years’ experience in contract management, preferably in B2B SaaS or technology industry. Strong live negotiation skills. Proficiency in contract creation, negotiation, and administration processes, detail-oriented with a strong analytical approach. Positive, can-do and ownership attitude. Works independently with a Teamwork mindset. Outstanding organizational skills, including the ability to multitask and prioritize deadlines. Experience with contract lifecycle management tools or tracking systems (e.g., Salesforce, Conga). Proficiency in Google Suite, Microsoft Office and familiarity with collaboration tools including Slack. Experience in fast-paced, customer-centric organizations with a focus on scalability and impact. Additional Information What We Offer: Responsive uses a market-based compensation philosophy. A candidate’s starting base salary will be determined by the specific responsibilities of the role, as well as job-related skills, experience, qualifications, location, and current market trends. For this position, the compensation range is $84,000–$110,000. Our recruiting team will provide details on the applicable range based on your location during the hiring process. Responsive embraces a global flexible workforce model. For this role, candidates located in Dallas, TX will be given priority consideration. In addition to a competitive compensation package, Responsive also offers the following benefits: 📈 401k with company matching 📚 Unlimited professional development and ongoing learning through LinkedIn Learning Solutions 🏝 4 weeks of paid vacation, paid sick days, and paid bereavement ✈ 4 week sabbatical after 5 years of service 🍀 Mental Wellness Program (EAP) to support your well-being and self-care 🍹 Team events, such as happy hours, off-sites, and team building events ❤️ Best-in-class health benefits, company paid for employee and company contribution for family coverage