Contribution Processor, Payroll Services

Apply Description Fully remote part-time position processing employees benefit withholdings, working Monday through Friday (time of day to be determined). This position is hourly and nonexempt. Duties Become proficient in retirement plan and flexible benefit plan contribution remittance processing to accurately allocate employee withholdings Process contributions with first with accuracy then with speed while maintaining accuracy Willingness to cross-train and expand skills and knowledge Maintain appropriate documentation of all client interactions Attend team, department, and company trainings Learn and apply applicable IRS code and DOL regulations applicable to retirement and flexible benefit plans (as appropriate) Reconcile payment amount and documentation Coordinate with Relationship Managers, Resolution Teams, Accounting, and other internal teams to resolve problems relating to information or payments Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas Contribute to a positive, friendly, and helpful team environment Complete other projects as assigned by Team Lead, Supervisor, Director, or Vice President Requirements Be professional and articulate in both verbal and written communication Ability to assume responsibility and accountability for excellent service Be well-organized and self-motivated with the ability to prioritize tasks and meet deadlines. Will be required to meet production and accuracy levels. Be personable, highly motivated, hardworking and have a positive attitude Ability to resolve conflict Highly attentive to detail and accuracy Have strong computer skills including: Typing 10-key Microsoft Word Microsoft Outlook Microsoft Teams Microsoft Excel Experience with manipulating spreadsheets for file comparison and data import Ability to work well within a team Ability to quickly learn new systems and software applications Education and Experience – Bachelor’s Degree or equivalent work experience preferred. Experience in benefit or related field preferred. Physical Requirements – This position requires the employee to be seated the majority of the work time. Note : The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your “at-will” status in anyway, and are subject to change at the discretion of National Benefit Services, LLC.