Coordinator, Sales & Education

Farmacy is seeking a highly organized, detail-oriented, and proactive Sales & Education Coordinator to support our growing retail business and education function. This role will serve as a key operational partner to the Sales and Education teams, helping drive flawless execution across retailer management, product launches, training initiatives, and business reporting. The ideal candidate thrives in a fast-paced environment, enjoys managing multiple projects simultaneously, and has a passion for beauty, retail, and consumer engagement. This role offers broad exposure to commercial strategy, account management, retail operations, field education, and cross-functional brand initiatives. KEY RESPONSIBILITIES: Sales & Account Support Support the Director in the day-to-day management of Sephora, Ulta, and key retail accounts. Assist with order management, tracking, and issue resolution to ensure timely and accurate fulfillment. Maintain retailer portals and systems, ensuring product, pricing, assortment, promotional, and merchandising information remains accurate and up to date. Coordinate new product launch execution, including item setup, retailer assets, timelines, samples, and launch readiness activities. Prepare materials for retailer meetings, including sell-in presentations, business reviews, reporting, product samples, and meeting recaps. Support assortment updates, promotional submissions, retailer requests, and cross-functional follow-up actions. Education & Training Support Partner closely with the Education Lead to coordinate retailer and field education programs. Manage logistics for training initiatives, including scheduling, attendee tracking, training materials, gratis, product shipments, samples, and merchandising support. Assist in updating and distributing training materials, educational assets, product information, and retailer communications. Coordinate virtual and in-person training sessions, webinars, and field education events. Assist with retail event coordination and in-store activation support. Reporting & Business Analytics Pull and maintain weekly, monthly, and ad hoc reporting related to sales performance, inventory, forecasts, retailer scorecards, and promotional results. Support business reviews and retailer planning meetings through data collection and analysis. Monitor key business metrics and identify trends, opportunities, and potential risks. Assist with forecast tracking and inventory management reporting. 1+ years of experience in sales support, account management, retail operations, education, marketing, or related functions within beauty, consumer goods, or retail industries. Strong organizational and project management skills with exceptional attention to detail. Excellent communication and interpersonal skills. Advanced proficiency in Microsoft Excel, PowerPoint, and Google Workspace. Comfortable analyzing data and generating business insights from reports. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Collaborative team player with a proactive, solutions-oriented mindset. Passion for beauty, skincare, retail, and consumer experiences. Able to commute to the NYC office a minimum of 2 days per week. Available for various weekend and evening events on a scheduled, ad hoc basis. Authorized to work in the United States without the need for current or future sponsorship. Immigration sponsorship is not available for this role. This is a non-exempt, hourly role. 15 days PTO + 5 sick/personal days per year 16 annual Company holidays Health insurance, Dental insurance, Vision insurance Life insurance ($25,000 policy, free to employees) Commuter benefits (Transit + Parking FSA) Health care FSA Dependent care FSA 401(k) retirement savings plan, with up to 4.0% company match with no vesting period (after 6 month eligibility waiting period) 16-weeks 100% paid parental leave for birth mothers and adoptive parents plus 8 weeks unpaid, 8-weeks 100% paid parental leave for all other parents $40/month phone stipend Adoption & Surrogacy Support, $10,000/event reimbursement with $40,000 lifetime cap Quarterly Gratis Product Stipend Monthly Exercise/Gym Reimbursement