Course Build Developer & QA

Job Description This is a remote position. Grow your career with Australia's largest training resources provider Work from the comfort of your own home Great career progression in a rapidly expanding company Enjoy the convenience of Australian hours – no night shift and weekend work Role Overview The Course Build Developer / QA is a hybrid role responsible for delivering Course Build projects and performing Quality Assurance (QA) activities to ensure all builds meet defined requirements, quality standards, and delivery timelines. The role primarily works across three Course Build project types: OLA (Online Learning Assessment), CCB (Custom Course Builds), and ECB (External Course Builds). In addition to Course Build responsibilities, the role performs QA testing, identifies and documents defects, validates fixes, and contributes to maintaining consistent build quality. Key Responsibilities 1. OLA – Online Learning Assessment Builds Build, configure, and update Online Learning Assessment (OLA) projects based on approved resources, requirements, and task breakdowns. • Build and configure formative and summative assessments based on approved resources and specifications. • Configure grading, completion requirements, restrictions, and other required assessment settings. • Perform build checks to ensure assessments are accurate, functional, and aligned with project requirements. • Implement amendments and resolve issues identified during review or QA within agreed timelines. 2. CCB – Custom Course Builds Deliver Custom Course Build (CCB) projects based on client-supplied content, branding, requirements, and agreed specifications. • Review client requirements and prepare task breakdowns and estimates to support project quoting and planning. • Build and configure courses according to approved content, branding, structure, and functional requirements. • Perform build checks to ensure the completed course meets the agreed specifications and quality standards. • Implement amendments arising from QA or client feedback and complete projects within agreed timelines. 3. ECB – External Course Builds Deliver External Course Build (ECB) projects using approved in-house course builds and resources for external clients. • Transfer and configure approved course content, assessments, activities, and resources accurately for external use. • Ensure the external build remains consistent with the approved source course and agreed client requirements. • Validate course access, navigation, assessment behaviour, completion requirements, links, and other relevant functionality. • Resolve identified issues and implement required amendments before final release. 4. Course Build Updates and Maintenance Perform approved updates and changes across OLA, CCB, and ECB projects. • Update existing builds based on approved change requests, updated resources, or project requirements. • Maintain appropriate version control and ensure changes are accurately implemented and documented. • Test updated components to confirm changes function correctly without negatively affecting existing functionality. • Resolve issues identified during testing or QA and ensure updated builds meet required quality standards. 5. Quality Assurance and Testing Perform structured QA testing across OLA, CCB, and ECB projects to ensure builds meet requirements and established quality standards. • Conduct functional, regression, content, and configuration testing using established QA checklists, test cases, and acceptance criteria. • Verify course content, assessment logic, grading, completion tracking, navigation, links, resources, and applicable configurations against approved requirements. • Identify and document defects clearly, including reproduction steps, expected and actual results, severity, and supporting evidence where required. • Retest resolved defects, perform regression testing where applicable, and confirm whether builds meet acceptance criteria for release. 6. Defect Resolution and Quality Improvement Support continuous improvement of Course Build quality across OLA, CCB, and ECB projects. • Investigate and resolve Course Build defects within the scope of the role and collaborate with relevant teams where escalation is required. • Provide clear and constructive QA feedback to support timely and accurate defect resolution. • Identify recurring defects, build errors, and process gaps and recommend improvements to reduce rework. • Contribute to Course Build standards, QA checklists, testing procedures, and internal documentation Requirements Essential Skills and Experience 1–3 years LMS administration or eLearning development experience Quality assurance and testing experience Skilled in course builds, assessments, SCORM packages, LMS configuration and QA Strong attention to detail, quality, and compliance Excellent communication, collaboration, and problem-solving skills Ability to manage multiple projects and meet deadlines Ability to manage multiple priorities and meet changing deadlines. Commitment to continuous improvement. Nice to have Good knowledge of adult learning principles. Familiarity with authoring tools (Articulate Rise/Storyline, H5P, Captivate) a plus​ Benefits What's In It For You? Permanent work-from-home option 6 AM – 7 AM shift start time No night shifts & weekend work Fast career growth & development with our internal promotion PHP 100,000 medical coverage for 2 dependents Dental and optical benefits Company-provided equipment Virtual games, events, and lunch outs