Court Support Lead

About ABC Legal Services: ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach. Job Overview: The Lead role at ABC Legal serves as the entry-level management position, guiding individuals, small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews and serve as a point of contact between staff and higher management. Leads may also participate in hiring decisions for their team and recommend disciplinary actions when necessary. Key Responsibilities: Lead, coach, and mentor direct reports. Monitor and optimize workflows to enhance operational efficiency. Collaborate with other departments to ensure seamless execution of Court Support processes. Develop and implement training programs to improve team performance. Drive process improvements and suggest new solutions to improve performance metrics. Qualifications: Proven experience in a leadership role or leadership skills with logistics. Strong problem-solving, organizational, and communication skills. Ability to lead and motivate teams in a fast-paced environment. Advanced knowledge of Skye, particularly related to Sheriffs/Partners is a plus. We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today! Health, Dental, Vision insurance 401(k) with company matching Paid time off 7 Paid company holidays 4 Floating holidays per-year Life Insurance and AD&D Insurance Long Term Disability Health Care Reimbursement Flexible Spending Account Dependent Care Flexible Spending Account EAP (Employee Assistance Program) Pet Insurance Pay: $43,000 to $54,000 depending on location