Creator Success Assistant

LTK’s mission is to empower the world’s premium lifestyle Creators to achieve maximum economic success. We have a huge opportunity ahead of us and we’re looking for team members who want to create, innovate and disrupt an industry. We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth. Position Title : Creator Success Assistant (WhatsApp Operations) Location: London, UK (remote-first with flexibility for occasional in-person sessions as needed) Team: Creator Success – Creator Success Operations Role Type: Contract (fixed-term) About the role We’re looking for a Creator Success Assistant to help us scale testing of our WhatsApp-based creator coaching agent. Today, we manually send three weekly strategy pings to a small group of creators; this role will focus on operationalising and scaling that program so we can reach many more creators, gather robust performance data, and understand how WhatsApp coaching can drive creator growth at scale. This is a hands-on, operations-focused internship ideal for someone who is highly organised, comfortable working with data in spreadsheets, and excited about the creator economy and AI-powered tools. How you will make an impact Scale weekly WhatsApp strategy pings: Own the end-to-end process for sending our three weekly WhatsApp strategy pings to creators. Expand from the current 5‑creator test group to a significantly larger, well-structured test cohort. Ensure accurate audience lists, correct message templates, and timely sends each week. Campaign execution & quality control: Prepare and schedule messages according to agreed cadences and playbooks. Run basic QA checks (links, formatting, personalisation fields) before sends. Monitor delivery issues and flag any anomalies or message failures to the team. Data tracking & reporting: Maintain clean tracking sheets for creator cohorts, message sends, responses, and key engagement metrics. Update performance dashboards/trackers weekly (e.g. response rates, click-throughs, content actions taken). Support simple analysis of test results (e.g. comparing different message variants or cohorts) and surface clear insights. Test design support: Help set up structured experiments (e.g. A/B tests across different copy, timings, or creator segments). Document test set-up, cohorts, and results so that we build a repeatable playbook for WhatsApp coaching. Suggest practical tweaks to cadence, copy, or targeting based on what you see in the data. Creator & internal coordination: Help maintain creator lists (segments, tiers, markets) and ensure they’re up to date. Work closely with Creator Success team members to understand creator feedback and performance context. Capture learnings, edge cases, and operational wins so we can evolve towards more automation over time. Process & documentation: Keep clear documentation of workflows, message templates, experiment logs, and data definitions. Propose improvements to efficiency, quality, or scalability as you learn what works best. Contribute to a playbook. What you will bring to LTK Highly organised individual who enjoys working from structured lists, templates, and processes. Strong proficiency with data systems and can confidently use Google Sheets/Excel to manage lists and track performance. Able to work with basic formulas, filters, and pivot tables to slice data (or keen to learn quickly). Genuine interest in the creator economy and how creators grow their businesses. Excited about the potential of AI-powered coaching and messaging-based programs like WhatsApp. Clear written communication; able to spot copy or formatting issues before something goes out. Comfortable working with multiple stakeholders and navigating ambiguity. Proactive, comfortable taking ownership of a defined area of work. Happy to suggest improvements rather than just following instructions. Based in the UK with the right to work in the UK. Able to commit to 6 months on a full-time (or near full-time) basis. Comfortable working in a remote-first environment with cross-functional teams. A mindset focused on seizing opportunities and moving with urgency Dedication to fierce prioritization and operational excellence Adaptability to a dynamic, fast-moving environment A growth mindset and openness to feedback #LIAJ1 What’s in it for you? Competitive salary, bonuses, and private pension scheme Flexible work schedule plus Summer Fridays (workday ends at 3 pm) 25 days holiday, plus an extra day for your birthday A benefits and wellness scheme Private medical care Paid volunteering days Professional development Work anniversary celebrations, including extra annual holidays, and luxury gifting Interesting problems to solve with an expert team at a rapid-growth retail disruptor and the largest creator marketing platform Happy Hours and team events and activities! About LTK Founded in 2011, LTK is the global technology platform purpose-built to empower lifestyle creators to monetize their content. The full-service platform connects brands, creators, and shoppers with a world-class shopping app and trusted tools and technology that make content instantly shoppable. Today, premium lifestyle creators in 150+ countries drive more than $3.6 billion in annual retail sales through their LTK Shop profiles. More than 20 million consumers turn to LTK Shops in the LTK shopping platform each month to find inspiration and instantly shop the styles recommended by their favorite creators. And, more than 6,000 brands partner with LTK to gain access to its global creator network for content that converts against performance-driven, cross-channel KPIs. LTK is headquartered in Dallas, TX, and currently operates on five continents. Our mission To empower the world’s premium lifestyle Creators to achieve maximum economic success. Our values Here to win Commit to the journey Work well Commitment to Diversity LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi-disciplinary team to build a meaningful company and culture. We are not offering new sponsorships opportunities at this time for persons requiring employment visas; authorization to work in the UK is a precondition of employment. Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to payment of agency fees . LTK is an Equal Opportunity Employer. #LI-Remote