Credentialing Specialist

📌 About Alpaca Health Alpaca Health enables clinicians to become entrepreneurs, starting in autism care. We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians. This is a fully remote, Philippines-based position. We’re looking for candidates located in the Philippines who are able to work United States East Coast (ET) hours. 🚧 What You’ll Do Manage provider credentialing and enrollment applications with commercial and government health plans Submit, track, and follow up on provider credentialing and payer enrollment applications Maintain accurate provider and enrollment information across internal systems and payer portals Monitor application statuses, identify missing information or documentation, and resolve enrollment issues Communicate with payers and providers to obtain required documentation and resolve credentialing discrepancies Conduct regular follow-ups with payers to ensure applications are progressing within expected timelines Research payer requirements, participation rules, and enrollment processes Keep detailed records of credentialing activity, effective dates, and payer communications Escalate complex credentialing or enrollment issues when needed Support the Credentialing team with special projects and process improvements 🧠 Who You Are Bachelor’s degree or equivalent experience Previous experience in healthcare credentialing, provider enrollment, medical billing, healthcare operations, or a related field preferred Strong understanding of provider credentialing and payer enrollment processes preferred Excellent attention to detail and organizational skills Strong written and verbal communication skills Strong problem-solving and follow-through abilities Proficient in MS Office, Google Workspace, and business systems Comfortable working with spreadsheets, databases, and multiple web-based payer portals Ability to manage multiple priorities and meet deadlines in a fast-paced, remote environment Self-motivated, dependable, and comfortable working independently Willing and able to work United States East Coast (ET) hours Must be based in the Philippines