Credit Administrative Clerk

Description ABOUT THE COMPANY: Description Flow International Corporation, a Shape Technologies Group company, is a global leader in advanced cutting and forming solutions, including ultrahigh-pressure waterjet, fiber laser, and press brake technologies. Building on decades of innovation and engineering expertise, Flow delivers solutions that help manufacturers and fabricators cut faster, form smarter, and achieve exceptional results. Committed to innovation, reliability, and unmatched customer support, Flow serves a wide range of industries worldwide. What It’s Like to Work Here At Flow, we foster a culture of innovation, collaboration, and respect. We take on real manufacturing challenges, push technology forward, and hold ourselves to a high standard. Here, your ideas matter and your work make a measurable impact — on our products, our customers, and the industries we serve. What We Offer We offer competitive compensation and a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off, life and disability insurance, education reimbursement, and global opportunities for career development. Role Summary We are seeking a detail-oriented and reliable individual to assist our credit team with various accounts receivable tasks. The role requires a detail-oriented individual with analytical skills and the ability to communicate effectively with clients and internal teams. ESSENTIAL DUTIES AND RESPONSIBILITIES Accounts Receivable: Monitor and manage accounts receivable portfolio to ensure timely collection of outstanding balances. Contact clients via phone, email, and written correspondence to follow up on overdue payments. Negotiate payment plans and settlements with clients to resolve outstanding balances. Maintain accurate records of all collection activities and client communications. Collaborate with internal departments to resolve billing discrepancies and disputes. Prepare regular reports on collection activities, account status, and performance metrics. Enter invoices into customer portals promptly. Other duties as assigned. SUPERVISORY RESPONSIBILITIES : This position has no direct supervisory responsibilities QUALIFICATIONS REQUIRED KNOWLEDGE, SKILLS, ABILITIES : Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal. Basic understanding of accounting principles. Proficiency in Microsoft Office Suite; experience with accounting software is a plus. Ability to work independently and as part of a team. High level of attention to detail and accuracy. Knowledge of relevant laws and regulations related to collections and accounts receivable. EDUCATION and EXPERIENCE : AA degree in accounting or a combination of education and experience. A minimum of 1 year’s work experience in an accounting or credit environment. Proven experience in collections, accounts receivable, or a similar role. COMPENSATION & BENEFITS Base Compensation: $23.00-$30.00 depending on experience Comprehensive benefits package, including medical, dental, vision, and life insurance 401(k) plan with company matching contributions Paid time off (PTO) and disability insurance Tuition reimbursement for approved educational programs Ongoing career development and training opportunities Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception and ability to adjust focus.