Credit & Collections Analyst Join Orbia as a Credit & Collections Analyst, using your Spanish-English skills to assess risk, support customers, and keep global operations moving. We usually respond within three days About Orbia Polymer Solutions Alphagry: What if your work could turn material science into solutions that perform in the real world? At Orbia’s Polymer Solutions (Alphagary) business, we develop advanced polymer compounds and additives engineered for performance, durability, and real-world functionality. Our materials are part of everyday products that enable connection, protection, and well-being, often in highly regulated and demanding environments. With decades of expertise, we design solutions tailored to our customers’ needs, from ready-to-use compounds to fully customized formulations and toll manufacturing. As a global team, we work closely with our partners to deliver materials that perform reliably, both in production and in use. We believe people are at the core of innovation. That’s why we foster a culture where diverse perspectives are valued, and where you can bring your ideas to life while working alongside a global team committed to shaping solutions that make a meaningful impact. Purpose Key player in the evaluation of potential customers' creditworthiness using credit scores, risk projections, and other factors, both at time initial credit granted and annually thereafter. Key Responsibilities 1. Mainly perform credit analysis, which includes gathering information from customers, external parties and credit risk institutions. When required carry out collection activities. Achieving Collection objectives, as well as achieving objectives related to customer response times and responses to internal requests, ensuring the satisfaction of all always involved. 2. Ensure that released orders do not exceed the credit limits approved for each client, 3. Self-managing and organizing schedules to ensure collection follow-up for 100% of the accounts served. 4. Releasing orders against credit line review, calling clients to collect overdue balances, contacting clients in advance to send them account statements, applying payments, stamping payment add-ons, reviewing invoices for payment, and following up to obtain outstanding support from logistics departments. 5. Providing responses to internal and external customers regarding information requests on the same day the request is submitted. 6. Aligning with established policies and procedures for both credit and collection activities and at the corporate level. Ensuring compliance with auditable guidelines. 7. Carry out any other duties or additional work as may be required by the Global Credit Manager or Finance Director UK Requirements: Bachelor’s degree in accounting, finance, advocacy, administration or similar Language(s) and level of proficiency: Proven level from Intermediate to advance proficiency in English and native Spanish is essential. Excellent spelling and writing, as well as quick computer keyboard skills. The goal is to produce emails and/or texts quickly, without spelling errors, and with coherent ideas. Good communication and negotiation skills. At least two years of administrative experience, preferably with an internship at a multinational company in the credit area. Excellent command of Microsoft Office, preferably with experience working with SAP and S4H Good level of analytical and problem-solving skills. Orbia’s Polymer Solutions (Alphagary) business is a global leader in the design and manufacture of specialty polymer compounds and additives. With over 60 years of experience, we deliver innovative, durable and functional solutions that support a broad range of industries worldwide. Our materials support reliable performance across critical applications, including data communication, power, signal and control systems, renewable energy, healthcare, food-contact, and industrial and consumer goods. Committed to sustainability, we continue to advance products formulated with bio-based and recycled content, while supporting initiatives that promote a circular economy. With a global network of facilities and teams across the U.S., U.K., Mexico, Colombia, and India, we partner with customers in more than 80 countries, delivering solutions designed to meet evolving market needs with consistency and reliability. Division Orbia Polymer Solutions Alphagary Department Finance Role Credit and Collections Executive Locations Orbia Headquarters, Mexico City Remote status Hybrid Employment type Full-time Employment level Professionals Orbia Headquarters, Mexico City