Credit Resolution Representative I - FT Remote

Find your calling at Mercy! The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to accurately and efficiently process a high volume of credit transactions across all lines of service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards. Position Details: Minimum Required Qualifications Education: HS Degree or Equivalent Preferred Experience: Prior Revenue Cycle Healthcare billing or insurance Other Skills and Knowledge: Basic Microsoft Excel and Word knowledge Computer and keyboarding skills Communication and customer service skills Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.