Criminal Research Specialist

As a Criminal Research Specialist, you will conduct thorough and accurate research into individuals’ criminal histories to support background screening processes. This role requires exceptional attention to detail, analytical thinking, and adherence to legal and ethical guidelines. You’ll collaborate with internal teams to ensure high-quality, compliant results for our clients. What you’ll do: Review database search results (SSN Trace, Nationwide Criminal Database) to determine additional names or searches needed. Perform criminal record research through various court access systems and public records. Contact courts and verified sources via phone, email, fax, and mail when additional research is required. Apply company guidelines, federal and jurisdiction-level regulations, and client-specific rules when processing requests. Document all actions taken within internal and client-facing notes. Compile accurate, compliant consumer reports for Foley clients. Communicate internally with quality control and other team members to ensure timely, high-quality results. Communicate externally with customers and vendors as support needs arise Contribute ideas to improve processes and collaborate across departments. Work across numerous platforms, while implementing new tools and strategies to drive the business forward for our customers Who you are: Bachelor’s degree in criminal justice or related field, or equivalent experience in criminal records research, legal, or court systems. Previous experience in background screening or related industry (criminal research, investigations, law enforcement). Strong knowledge of the U.S. criminal justice system and ability to interpret court cases and terminology. Familiarity with FCRA and state regulations; ability to apply compliance standards. Exceptional attention to detail and problem-solving skills. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite and web-based research tools. Ability to work independently and meet tight deadlines with accuracy. Location: This role is primarily remote (US-based) and will work in EST hours, with occasional visits to our offices for collaboration, training, or company events. Eligible states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Maryland, Massachusetts, Michigan, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. About us At Foley, we’re reimagining how safety-sensitive industries hire, stay compliant, and manage risk. We’ve evolved into a modern SaaS company with an all-in-one, AI-ready platform that helps transportation, construction, distribution, and utility businesses operate faster, smarter, and safer. As we continue to grow, we’re looking for curious, strategic thinkers who thrive in complexity, are motivated by making an impact, and want to join a team that’s passionate about building great products and supporting customers. Our core values — Teammateship, Grit, and Innovation — guide everything we do. Whether we’re collaborating internally or helping customers, we approach every challenge with optimism, humor, and a shared commitment to success. Benefits Foley offers a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off and holidays, wellness programs, and an employee assistance program. Equal Employment Opportunity Foley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Reasonable Accommodations If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] Employment Status Employment with Foley is on an at-will basis. Nothing in this job posting or in future communications should be construed as a contract of employment. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Privacy Policy: Please see our Applicant Privacy Policy for more information on how Foley processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.