CRM Administrator / HubSpot Administrator

Role Description The CRM Administrator / HubSpot Administrator is a part-time, remote role responsible for maintaining and optimizing the organization’s CRM systems, with a focus on HubSpot. Day-to-day tasks include managing user accounts and permissions, configuring workflows, maintaining data quality, and ensuring accurate segmentation for marketing and sales activities. The role involves troubleshooting CRM issues, monitoring system performance, and coordinating with internal teams to capture requirements and implement improvements. The administrator will create reports and dashboards, support integrations with other platforms, and provide basic training and documentation to help users make effective use of the CRM.

Qualifications

• Strong analytical skills to interpret data, identify trends, and support data-driven decision-making.
• Experience in CRM and system administration, preferably HubSpot and/or Salesforce.com administration.
• Effective communication skills to collaborate with cross-functional teams and explain technical concepts clearly.
• Proficiency in troubleshooting system and integration issues, with a structured approach to problem-solving.
• Familiarity with sales and marketing processes and how they translate into CRM workflows and automation.
• Ability to work independently in a remote, part-time setting, manage priorities, and meet deadlines.
• Previous experience with event management, energy, or technology sectors is an advantage.
• Relevant education or certifications in information systems, business, or related fields are beneficial.