**Join Our Exciting Team as a Cruise Sales Advisor!**
We are on the lookout for dynamic individuals to join our current sales team as Cruise Sales Advisors. If you have a minimum of 1 year experience of selling holidays within a call centre environment, and possess an unstoppable passion for delivering outstanding customer service, then we want to hear from you!
What We're Looking For
- Minimum 1 year of selling holidays
- Excellent telephone manner
- Strong selling skills
- Ability to deliver exceptional customer service
Your Characteristics
- Enthusiastic and reliable
- Self-motivated team player
- Ability to work hard to exceed sales targets
What We Offer
- Full training and development
- Competitive salary
- Pension scheme
- Holiday discounts & concession scheme
- Private medical insurance
- Work perk discounts
- Lucrative uncapped bonus structure with a realistic OTE of £50k
- Overseas familiarisation trips
Role Summary
As a Cruise Sales Advisor, you'll be at the helm, steering towards a very achievable sales target. Responding to enquiries quickly, you'll utilise your exceptional telephone manner and selling skills to convert potential customers into avid cruisers. Be prepared for a journey where every day brings a new opportunity to showcase your expertise and commitment.
Key Responsibilities
- Handle enquiries via phone, email & live chat
- Provide customers with quotes using our in-house travel system
- Convert enquiries into bookings
- Achieve personal sales targets and KPIs
- Maintain excellent knowledge of cruise lines and destinations
- Follow up regularly to maximise conversion
- Seize every opportunity to upsell and enhance the customer holiday experience
- Deliver excellent customer service and build lasting rapport
- Complete CLIA Ambassador training
Skills/Experience Required
- Minimum 2 years of sales experience in a Contact Centre
- Strong telephone manner
- Proven ability to achieve sales targets
- Exceptional customer service and administrative skills
- Strong attention to detail
- Ability to manage time effectively and prioritise workloads
- Self-motivated and results-driven
Are you ready to set sail on a career that's as exciting as it is rewarding? Contact us now.
Benefits:
Schedule:
Supplemental Pay:
Experience:
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