Customer Care Employee - German | Nederlands | Nederlands-Frans

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Description

Are you communicative and strive to provide the best service to customers? Then read on quickly because the position of Customer Care Employee is perfect for you!

Here are the responsibilities of a Customer Care Employee :

• You will be the first point of contact for customers. You will address their questions and concerns via phone, email, or chat.
• You use your language skills to ensure effective communication and resolve customer issues.
• You build and maintain strong customer relationships by delivering exceptional service.
• You collaborate with team members to share knowledge and best practices.
  
  

Company

You will work for a company that excels in B2C customer relations and helps brands nurture their customers. Its multicultural team of 1,500 professionals across 10 global offices delivers exceptional customer service. The company is located in Brussels

Profile

This is what the profile of a Customer Care Employee looks like:

• You have at least a high school diploma
• Customer service experience is a plus, but not mandatory.
• You have a good knowledge of MS Office, Outlook and Teams
• You have a fluent command of German or Nederlands or Nederlands&Frans.
• You have excellent communication skills and a friendly attitude to maintain strong relationships with customers.
• Also, you are a team player with a positive attitude.
  
  

Offer

What’s in it for you?

Benefits

You will be offered full-time (40h) employment with an option for a permanent contract. Also to a competitive salary, you will receive additional legal benefits such as:

• 13th month bonus
• Eco vouchers
• Reimbursement of public transport costs
• 32 holiday days
  
  

You will have the opportunity to work from home after an induction period. You will join a multicultural, young and dynamic environment, where you will have the opportunity to grow.