Customer Care / Sales Admin

Customer Care / Sales Admin Eager to combine communication skills with analytical thinking? As a Customer Care / Sales Admin, you will support French-speaking customers in our Strobbo tool. 🚀 We usually respond within a week Strobbo , part of Protime and the SD Worx group , is a fast‑growing SaaS solution for workforce planning, time registration, student job management, and more. Thousands of hospitality, retail, and service companies rely on Strobbo every day to run their operations smoothly. You are interested in HR Technology and want to work for international customers? Then check out this vacancy as Customer Care Advisor at Strobbo! What you will be doing In this hybrid role, you will be the key contact point for French‑speaking customers and a core administrative partner to our sales team. How will you do that? You will be the first point of contact for our French-speaking customers via chat and email. You answer questions about using our Strobbo tool, and advise customers on how to optimise their Strobbo environment. You build an internal network and work closely with our internal customer experts (seeking advice, sharing leads, passing on information, clarifying the needs of your customer portfolio, etc.). You support the Sales team in administrative and contractual processes: preparing and following up customer contracts, ensuring smooth communication between Customer Care, Sales, and Consulting, etc. You take ownership in your role, but of course, you’re never alone. You can always count on #professionalcamaraderie and #collaborationbydesign (two of our core values) with your team. Your skills and mindset to start at Strobbo You communicate professionally with customers and have the perseverance to look (even out of the box) for the right solution. You have an interest in software applications and the more technical side of HR. You have strong analytical skills . You are fluent and confident in French and English . You know how to take responsibility in your role. You enjoy autonomy , taking initiative, and working in a self-managing way. You like working in a growing company where you continuously challenge processes (and yourself) to keep improving. Why choose Strobbo? Strobbo is growing fast, with a digital‑first mindset and ambitious plans for the future. Here, your work truly makes an impact: every idea, improvement, and conversation helps thousands of users work smarter every day. You’ll learn continuously, take initiative, and grow alongside a product that evolves quickly. We embrace a dynamic environment where decisions are made fast and communication is clear and direct. Change energizes us. New ideas? We don’t just welcome them, we build on them. At Strobbo, we believe in leveling up together. We support each other, celebrate collective wins, and create a workspace where personal satisfaction and team success are equally important. What do we have to offer? Become part of an innovative and challenging international company where personal and professional development are key. All this within a pleasant working atmosphere with room for team building and fun . A people focused culture of continuous learning and coaching. You can make a huge impact and grow with the company. A dynamic environment: flexible working hours and working from home, everything is negotiable. Learning opportunities: through an individual development plan and professional training. Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within Protime. We encourage initiative , ownership and creativity in tackling challenges. You will never, ever come home and say you had “just another day at the office”. Innovation never stands still. Every day offers a different challenge. Annual base salary between €25.000 and €32.000 (depending on experience) + annual variable bonus + fringe benefits. From many places, we work as one, moving from better to best together. SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life. Team Protime Locations Malaga Remote status Hybrid