Customer Executive

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-PS1 Come join the largest baking company in the world and our family of 20,000 associates nationwide! Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $105,100 - $147,100 Comprehensive Benefits Package Annual Bonus Eligibility 401k & Company Match Position Summary: The Bimbo Bakehouse Customer Executive FSNA will lead, develop, and support National Food Service Chain Restaurant accounts. In this role, you will be responsible for leading our sales support within the assigned accounts, identifying new prospects and opportunities as well as monitoring current sales and assuring profitability. You will collaborate with internal teams, including R&D, Marketing, Supply Chain, Customer Service, Operations and Consumer Insights. This is a remote position and can be based anywhere in the US. Key Responsibilities: Develop mutually beneficial long-term partnerships with customers. Establish relationships with key buying influencers at multiple levels including senior leaders and management. Understand customer dynamics + initiatives and develop customer strategies to grow. Align sales activities with internal business strategies and objectives: profitability, market analysis, growth, and capacity utilization. Manage communication to all functional teams regarding account news and information. Cultivate customer relationships by developing new business. Consistently monitor sales performance with existing business, and identify new opportunities. Field operational calls as needed, and handle service-related issues that may arise. Stay current with competitive and innovative developments in the marketplace. Report and present updates and results on a regular basis. Align with Business unit strategies and objectives: profitability, market defense, growth, and capacity utilization. Reach corporate revenue and profit goals when aligning specific customer strategies. Organize and maintain contract and pricing programs with each account. Effectively communicate (written and oral) and present to external and internal customers as required. Engage with customer culinary leads to present new and existing products + capabilities. Share best practices, ideas, and creative ways to enhance and improve internal processes. Must be able and willing to travel 50-60% Key Behavioral Competencies: Must have excellent organizational, communication (written and oral), and interpersonal skills. Financial and business analysis experience preferred. Strong project management skills are required. Leadership Competencies: Adapts approach and attitude in real time, according to the changing demands of different situations. Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Holds self and others accountable to meet commitments. Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Education and Work History: BA/BS in Business or related field is preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted. Minimum of 5 years of experience performing in a sales or account management role. Must have prior experience directly managing non-commercial customers. Proficient in Microsoft Excel, Power Point, Word, and Outlook. The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job. Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.