Customer Expert - Japanese - Greece

Customer Expert - Japanese - Greece Position: Customer Expert Work model: Remote Location: Greece Employment type: Full-time In this role, you will: Handle inbound customer inquiries via phone and email , addressing a wide range of topics including product information, order status, vehicle inquiries, and technical support. Provide accurate and timely information on our diverse portfolio of vehicles , including features, specifications, pricing, and available options. Assist customers with locating dealers, navigating our website, and understanding connected services and infotainment features. Investigate customer issues, conduct research using internal resources, and effectively resolve concerns. Maintain accurate customer records and data in our CRM system. Contribute to a positive and collaborative team environment. Ideal candidates will possess: Fluency (verbal and written) in Japanese and very good English language skills Excellent communication and interpersonal skills, with a strong customer service orientation. Proficiency in using computers and experience in CRM systems. A strong work ethic and a commitment to customer satisfaction. Prior experience in the automotive industry (preferred). What we provide: Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you) Competitive monthly salary + 2 extra salaries per year Health care benefits and numerous other discounts Full training by certified instructors Professional growth & development opportunities Free online Greek language courses Department Customer Support Locations Athens , Thessaloniki , Patras , Larissa , Kos, Crete Remote status Fully Remote Athens Thessaloniki Patras Larissa Kos Crete About JUJUR Jujur. Honest, trustful, fair. Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs. We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. Founded in 2021 Co-workers 20 and growing fast