As a FDJ UNITED Customer Service Agent, you will be one of over 200 agents across the globe who support the customers of our 9 brands worldwide. You'll have the opportunity to engage with our customers from all over the world, assisting them with their inquiries and ensure their satisfaction by offering our customers the best gambling experience ever!
Whether through live chat, email, or other digital platforms, you'll play a crucial role in building and maintaining positive customer relationships.
The role requires patience, empathy, and excellent problem-solving skills, as well as the ability to remain calm and professional in challenging situations. If you're a tech-savvy, customer-oriented individual, with excellent communication skills and a passion for providing top-notch service, then this online customer service vacancy could be the perfect fit for you.
This vacancy is based in Malta and offers great career opportunities to use your passion for customers in an online gambling environment. Please note that we do not offer visa sponsorship for this position.
What you will do
How will success be measured in this role
Your experience
What we can offer you!
🏋🏻 €500 per year Well-being allowance
🏝️ 24 days holiday (+ public holidays)
🍲 Subsidised meals
💻 Flexible Hybrid working (Office/home)
🏡 6 weeks fully remote working
🥳 Anniversary awards
👨 ⚕️ Private Health Insurance
👨 🏫 Dedicated Career Development Plan
🥰 Friendly Atmosphere in a fantastic office
Flemish Speaking - Customer Support Agent iGaming in Malta - Relocation Included
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Nordic Speaking - Customer Support Agent iGaming in Malta - Relocation Included
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