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Job Title: Customer Service Representative
About the Company:
Our client is a home maintenance service company that offers power washing and cleaning services. They also run a Christmas lighting business.
Job Description:
In this role, you will receive training to handle customer service tasks. You will be responsible for reviewing customer inquiries and providing support.
Responsibilities of the role:
• Provide customer service support.
• Review customer inquiries.
Required Experience and Qualifications:
• Customer service experience.
• C2 English level.
Preferred Skills:
• Ability to think outside the box.
• Initiative thinking.
Personality:
• Detail-oriented.
• Autonomous.
Software & Tools:
• Housecall pro (Jobber).
• Google Workspace.
• Strandr (Canva).
Schedule:
Monday to Friday
08:00–17:00 ET
No weekends
40 hours per week
Salary and Benefits:
• Payment in USD or Local Currency according to candidate's preference.
• Full-time remote opportunity.
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