Customer Service Representative, Retail Services - Temporary

If you are a current Fanshawe College employee, please apply to jobs directly through Workday . Do not apply on the external career page. Interested in growing your career at Fanshawe College? Fanshawe College thrives because of its people. We foster a culture of excellence and see opportunities to turn potential into impact. Leading with empathy, belonging, unity, learning and courage, we guide the learning journey of our students, ensuring they are ready for work and life, today and tomorrow. Working at Fanshawe College Fanshawe College is committed to the principles of hybrid work and may offer this option to employees whose work can be performed in an alternate location, without adverse impact to the operations of the College, inclusive of our Student and Staff experience. Confirmation of hybrid work options available to you will be clarified upon hire and may be subject to change based on the duties required of your position. Successful candidates will be required to perform work within Ontario and must be available to work on campus, as required. Posting Closing Date: July 23, 2026 Campus Location: London, ON Department: RSO1 Retail Operations Employment Group: Support Pay Details: $18.36 Hourly Worker Sub-Type: Casual (Fixed Term) Time Type: Part time Remote Type: In-Person Contract End Date: December 24, 2026 Hours of Work per Week: 0 Job Description: Note: This job posting is for multiple Temporary, Short-Term Casual Part-Time vacancies (up to 24 hours per week) beginning late August 2026 and running for 2 to 3 weeks (with possibility for extension). Shifts will occur during the extended store operating hours from Monday to Friday between 8:00 a.m. – 7:00 p.m., and weekends from 9:00 a.m. to 4:00 p.m. Availability to work on Labour Day weekend and the first two weeks of September is a requirement. These positions work in-person at 1001 Fanshawe College Boulevard, London, Ontario. Why This Role is Important Be the first friendly face students meet as they begin their college journey! Working customer service in Fanshawe’s retail stores is more than a retail job—it's an opportunity to help students feel welcomed, find the resources they need to succeed, and make a positive first impression of the college. You'll build valuable customer service, communication, and problem-solving skills while working in a fast-paced, team-oriented environment during one of the most exciting times of the academic year. How You'll Make an Impact Under the direction of the Manager, Ancillary Operations, the incumbent provides front-line customer support services including sales counter and floor duties, and performs related tasks such as telephone reception, receiving, recording, handling and distribution of books and merchandise. What You'll Bring Completion of some post-secondary education is required Minimum one-year customer service and/or cash handling experience in a retail setting Experience with a Point-of-Sale system is an asset Strong organizational skills and attention to detail Ability to work independently and as a team Excellent verbal and written communication skills Fanshawe College uses Workday to manage recruitment and hiring processes. Educational Credentials While transcripts are not required for the interview, they are mandatory as a condition of employment. Equity, Diversity and Inclusion Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds. Accommodation Fanshawe College provides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the recruiter leading the recruitment will work with the applicant to meet the job applicant’s accommodation needs. Accommodation requests per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act can be emailed to: [email protected] Land Acknowledgement Fanshawe College would like to acknowledge and honour the Anishinaabe, Lotinuhsyuní and Lenape people of southwestern Ontario as the traditional owners and custodians of the lands and waterways where Fanshawe College is located. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.