Customer Service Representative - Romanian -Greece

Customer Service Representative - Romanian -Greece Position: Customer Service Representative Location: remote from anywhere in Greece Employment type: fixed term (3 month contract) DUTIES AND RESPONSIBILITIES: Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication Research and identify effective solutions to resolve customer issues or concerns Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management Provide accurate and complete information using appropriate tools, systems, and procedures Maintain a high standard of customer service and contribute to a positive customer or partner experience Collaborate with internal teams to ensure seamless communication and issue resolution. REQUIREMENTS: Fluent/native in Romanian with strong proficiency in both written and spoken communication. As well as good proficiency in English High school diploma or equivalent qualification Minimum of 6 months experience in customer service, hospitality, retail, or a related field Strong communication and problem-solving skills with the ability to apply product or service knowledge effectively Proficiency with computers and customer service tools Reliable high-speed internet connection and a quiet workspace (for remote work) Eligibility to work in Greece. (already based in Greece) BENEFITS: Competitive compensation package, including a base salary Comprehensive benefits package based on role Supportive and accessible leadership committed to employee development Inclusive and community-focused work environment that values giving back Opportunities for career advancement and continuous learning And many others! Department Customer Support Locations Athens , Patras , Heraklion , Crete , Thessaloniki , Larissa Remote status Fully Remote Athens Patras Heraklion Crete Thessaloniki Larissa About JUJUR Jujur. Honest, trustful, fair. Transparency is key at Jujur. Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions. Candidates and clients come to us as we take the time to really understand their needs. We are upfront while setting realistic and achievable goals. We believe that treating others with fairness and dignity is the rain that helps them grow and be fruitful. Founded in 2021 Co-workers 20 and growing fast