Customer Success Engineer

Customer Success Engineer

Bogotá, Colombia | Remote | 1+ Year |

What We’re Looking For:

• 6–7+ years in Networking/Information Security with 3+ years of SASE experience.
• Strong customer-facing background with the ability to troubleshoot issues and manage customer relationships.
• Hands-on expertise with Netskope, Zscaler, and Prisma SASE.
• Strong networking fundamentals: BGP, OSPF, EIGRP, routing, switching, firewalls, and VPNs.
• Enterprise-level experience in SASE architecture, design, and troubleshooting.
• Excellent English + local-language communication and cross-cultural collaboration skills.
• Comfortable working Bogotá business hours and handling technical escalations/firefighting.