Our Norwegian and Swedish municipal customers are live and expanding, and more are on the way. We need someone who makes rollouts land and customers stay.
What you will do
- Run onboarding and go-lives for Norwegian and Swedish waste companies: configuration, data migration, driver-app rollout, citizen self-service launch.
- Own the relationship after go-live: adoption, training, change requests, renewals and expansion.
- Turn customer feedback into clear product requirements and hold us to delivery dates.
- Work with our Nordic sales lead on references and upsell.
What we look for
- 3+ years in customer success, implementation or operations for B2B SaaS, ideally public sector or logistics.
- Norwegian or Swedish at native level, professional English; the other Scandinavian language is a plus.
- Structured, hands-on with data and configuration, and comfortable in front of a room of drivers as well as a municipal steering committee.
Why WasteHero
Live customers who use the product every day, a real say in the roadmap and a market with hundreds of municipalities still on legacy systems. Oslo or remote in Norway/Sweden; travel to customers.
WasteHero is an equal opportunity employer. Apply with your LinkedIn profile or CV; no cover letter needed. We reply to every applicant within two weeks.
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